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BMV Intermittent Customer Service Representative
BMV Intermittent Customer Service RepresentativeCity of Bloomington, Indiana • Plainfield, Indiana, USA
BMV Intermittent Customer Service Representative

BMV Intermittent Customer Service Representative

City of Bloomington, Indiana • Plainfield, Indiana, USA
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  • [job_card.temporary]
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Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state offering a range of opportunities across 60 agencies. At the state youll find competitive compensation a robust benefits package and a commitment to work-life balance. Most importantly youll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Bureau of Motor Vehicles (BMV) :

The Indiana Bureau of Motor Vehicles has been named one of Indianas 2023 Top Workplaces by its employees.

Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we :

  • Invest in our employees
  • Engage our customers
  • Provide sustainable systems
  • Embrace product innovation

Role Overview :

Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills computer skills and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs.

This intermittent position will serve at the Plainfield Indiana BMV Branch Office during these hours :

  • Tuesday : 9 : 00 am - 6 : 30 pm
  • Wednesday : 9 : 00 am - 5 : 00 pm
  • Friday : 9 : 00 am - 5 : 00 pm
  • Saturday : 9 : 00 am - 12 : 30 pm
  • Salary :

    The salary for this position traditionally starts at $15.17 an hour.

    Use ourCompensation Calculatorto view the total compensation package.

    A Day in the Life :

    The essential functions of this role are :

  • Use your job knowledge to conduct customer transactions.
  • Answer customer questions and provide guidance.
  • Assist with the daily opening and closing of the branch.
  • Check transactions to ensure accuracy timeliness and proper accounting.
  • Work with leadership to resolve escalated customer concerns and system problems.
  • File applications as completed throughout the day.
  • The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties responsibilities and activities may change or be assigned at any time.

    What Youll Need for Success :

    You must meet the following requirements to be considered for employment :

  • High school diploma or equivalent.
  • Customer service experience.
  • Top-notch communication skills.
  • A high level of critical thinking and the ability to troubleshoot.
  • Ability to process cash and card transactions.
  • Ability to travel up to 20 percent of the time to branch. locations training or branch-related community activities.
  • Able to perform essential functions with or without reasonable accommodation.
  • Benefits of Employment with the State of Indiana :

    This seasonal position does not offer benefits and is limited to 180 working days in an eleven (11) month continuous period.

    Equal Employment Opportunity :

    The State of Indiana is an Equal Opportunity Employer and is committed to recruiting selecting developing and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application you can request assistance by contacting the Indiana State Personnel Department at .

    Required Experience :

    Unclear Seniority

    Key Skills

    Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

    Employment Type : Temp

    Experience : years

    Vacancy : 1

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    Customer Service Representative • Plainfield, Indiana, USA

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