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End User Computing Technician
End User Computing TechnicianKforce • Springville, UT, United States
End User Computing Technician

End User Computing Technician

Kforce • Springville, UT, United States
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Responsibilities

Kforce has a client that is seeking an End User Computing Technician in Springville, UT.Responsibilities :

  • Asset Reporting to include Inventory, Shipping, Returns, Orders, Repairs, etc.
  • Work Order and ticket handling. Maintain queues, communicate, fulfill
  • Cycle counts of Depot inventory (devices and peripherals)
  • Pack and ship devices and kits (devices + peripherals) to end users; Involves lifting and moving PCs, large monitors, etc.
  • Troubleshoot software or hardware issues
  • Repair and maintain desktops, laptops, and other hardware in the environment, including reimaging and internal component replacements
  • Manage and track devices sent to 3rd parties for repair
  • Order parts as needed, both under warranty from Dell and other Vendors and out of warranty using a procurement system
  • Ensure compliance with established standards, policies, and configuration guidelines
  • Maintain a comprehensive repository for documentation and update as needed
  • iPad and Tablet setup, OS updates, and wiping of the device
  • Manage cellular activations of mobility assets (request activations, reassignments, cancelations)

Skills

  • A+ certification or equivalent work experience in Depot / Workstation support
  • PC and Apple Mac set up and support experience
  • SCCM OSD, Imaging, or similar desktop imaging technology
  • Troubleshoot and diagnose device issues for laptops, desktops, and tablets
  • Active Directory experience
  • Experience using Office 365 suite
  • Problem solving and troubleshooting abilities
  • Excellent communication, documentation, and written skills
  • Preferred but not required : Two (2) year degree or equivalent experience
  • Experience with XenMobile or other Mobile management software a plus
  • The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

    We offer comprehensive benefits including medical / dental / vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

    Note : Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

    This job is not eligible for bonuses, incentives or commissions.

    Kforce is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

    By clicking "Apply Today" you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

    Kforce is a professional staffing services firm offering Technology and Finance & Accounting jobs with top employers nationwide. We specialize in providing contract, contract-to-hire and direct placement opportunities, with over 50 years of experience in the staffing industry. Kforce offers many consultants comprehensive benefits depending on employment status, including medical, dental, 401(K), life insurance and disability. Our vision is to be "the firm most respected by those we serve."

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    End User Technician • Springville, UT, United States

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