Job Description
POSITION OVERVIEW :
The Travel Coordinator is responsible for coordinating all aspects of travel arrangements for Game Creek Video employees to ensure a smooth and efficient travel experience. He / she will reconcile and resolve travel issues and communicate resolutions to appropriate parties.
5 KEY RESULTS THAT DEFINE SUCCESS IN THIS JOB :
- Comprehensive travel support provided to staff in a timely manner
- Proactive management of all travel expenses to meet annual company targets
- Coordination of Concur travel approval process
- Enforcement of Travel & Expense Policy to promote employees’ well-being and cost savings
- Communication leader regarding policy changes, travel initiative updates, & vendor agreements
JOB RESPONSIBILITIES :
Coordination of the company’s travel needs to ensure successful shows; book cost effective travel arrangements for Game Creek Video staff and freelancersAssist Engineering Schedule Manager and Driver Schedule Manager in making financially- responsible choices regarding travel and flight options considering staffing pool; perform cost analysis and make cost-effective recommendations within the constraints of the Travel & Expense PolicyWork closely with Account Managers to ensure travel arrangements meet the schedule and financial requirements of each show and / or client; create estimates for billable items as neededProactively identify and communicate one-off or unique situations (round trips, one-way car rentals, etc.) and provide cost and / or staffing pool detail to the appropriate party; work to obtain final resolution and communicate to all partiesPost pertinent travel information to the Schedule Information System; travel information includes but is not limited to : flights, hotels, rental car or ground transportation arrangements, and employee itinerariesCommunicate with travel management company; work with agents to ensure day-to-day issues and processing requests are successfully resolvedAssist with all travel arrangements for prospective employees during the recruitment processParticipate in new hire orientation meetingsParticipate in the annual review process of the Travel & Expense Policy and communicate opportunities for improvement to Travel ManagerPerform ad-hoc requests and special projects as assignedJOB REQUIREMENTS :
Excellent verbal and written communication skills for interacting with employees and vendorsAbility to use active listening and problem-solving in making decisions that meet the best interest of the company and its staffing resourcesStrong ability to manage multiple tasks, prioritize effectively, and pay attention to detail with a high degree of accuracy under fluctuating workloadsFamiliarity with travel booking systems, travel regulations, and common travel destinationsA focus on providing excellent service and support to employee travelersAbility to provide travel support outside of normal business hours as neededMINIMUM QUALIFICATIONS :
2+ years of previous travel coordination experience or travel agency work requiredBA / BS or Associate’s Degree in a related field (Hospitality, Tourism, Business Administration) preferredProficient computer skillsKnowledge of Sabre software system preferredConcur Travel and Expense experience preferredUnable to offer relocation assistance. No agency reach-outs, please.Game Creek Video is an Equal Employment Opportunity Employer