Talent.com
Customer Experience Specialist
Customer Experience SpecialistSouthern National Roofing • Columbia, MD, US
Customer Experience Specialist

Customer Experience Specialist

Southern National Roofing • Columbia, MD, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

Earn $125,000 - $200,000 per year - No Cold Calling.

About Us

We’re one of the top 2% roofing companies in the U.S., operating across multiple states. We help homeowners protect and improve their homes — with honesty, quality, and unmatched customer experience.

We’re expanding fast and looking for driven Customer Experience Specialists who are confident, professional, and motivated to succeed.

What You’ll Do

  • Meet with homeowners for pre-scheduled, confirmed appointments (no cold calls)
  • Guide customers through roof inspections, options, and pricing
  • Help homeowners make informed, confident decisions
  • Deliver 5–10 in-home consultations per week
  • Deliver outstanding customer service from start to finish
  • Attend team meetings and ongoing training

Compensation

  • $125,000–$200,000+ per year (base draw + uncapped commission + bonuses)
  • Average monthly earnings : $10,000–$18,000
  • Weekly pay structure
  • Paid training included

    • Schedule

  • Monday–Friday : Appointments at 1pm & 6pm and occasionally 10am as well
  • Saturday : 10am and 2pm appointments
  • Sales meetings : Ongoing daily
  • Field-based role (drive 30 - 90 mins to confirmed appointments)

    • Requirements

  • 3+ years of outside sales or customer-facing experience
  • Strong communication & presentation skills
  • Reliable vehicle and valid driver’s license
  • Coachable, confident, and highly motivated personality
  • Tech-savvy (comfortable using tablets or CRM software)
  • iPad required (purchase through us is available)
    • serp_jobs.job_alerts.create_a_job

    Customer Experience Specialist • Columbia, MD, US

    Job_description.internal_linking.related_jobs
    Sr Capture Manager - MPO pursuits

    Sr Capture Manager - MPO pursuits

    Leidos Inc • Columbia, MD, United States
    serp_jobs.job_card.full_time
    The Leidos Digital Modernization Sector is seeking an accomplished Senior Capture Manager to drive business growth within the Intelligence Community, with a primary focus on the Maryland Procuremen...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Product Opinions Specialist (Hiring Immediately)

    Remote Product Opinions Specialist (Hiring Immediately)

    Earn Haus • Langley Park, Maryland, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Finance Buzz • Brookeville, Maryland, US
    serp_jobs.filters.remote
    serp_jobs.job_card.temporary
    FinanceBuzz is looking for everyday people to test-drive some of the most popular online money-making methods.This remote opportunity lets you earn extra income while reviewing real, flexible side ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Support Specialist

    Customer Support Specialist

    TTT Acquisitions • Arlington, VA, United States
    serp_jobs.job_card.full_time
    Customer Support Representative | Growing FinTech.Are you passionate about making a real social impact while building your career in a dynamic, high-growth tech environment? We’re working with a ma...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel - CT Technologist

    Travel - CT Technologist

    Titan Medical (Nebraska) • Hanover, PA, United States
    serp_jobs.job_card.full_time
    WHEN YOU WORK FOR US, WE WORK FOR YOU.With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service.From the moment you...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Client Experience Leader, Commercial Risk - Insurance Advisory Solutions, Mid-Atlantic Region

    Client Experience Leader, Commercial Risk - Insurance Advisory Solutions, Mid-Atlantic Region

    The Baldwin Group • Bethesda, MD, United States
    serp_jobs.job_card.full_time
    The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Managem...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sales Incubation Lead, Quantum AI

    Sales Incubation Lead, Quantum AI

    Google • Washington, DC, US
    serp_jobs.job_card.full_time
    Sales Incubation Lead, Quantum AI.The full potential of quantum computing will be unlocked with a large-scale computer capable of complex, error-corrected computations. Google Quantum AI's mission i...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Online Customer Experience Specialist

    Online Customer Experience Specialist

    TradeJobsWorkforce • 22226 Arlington, VA, US
    serp_jobs.job_card.full_time
    As a Online Customer Experience Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Server – Guest Experience

    Server – Guest Experience

    Buffalo Wild Wings • Hanover, PA, US
    serp_jobs.job_card.part_time
    In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of you...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Guest Experience Manager

    Guest Experience Manager

    Cava • Rockville, MD, US
    serp_jobs.job_card.full_time
    CAVA is a fast-growing culinary brand with over 70 fast-casual restaurants and a packaged goods line dedicated to fresh, Mediterranean-inspired, better-for-you cuisine. Our mission is to fuel full l...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    TraX Customer Specialist (Remote USA)

    TraX Customer Specialist (Remote USA)

    Remote Staffing • Washington, DC, US
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time
    About the Business : LexisNexis Risk Solutions is the essential partner in the assessment of risk.Within our Government vertical, our solutions assist government agencies and law enforcement to driv...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Technical Experience Manager

    Technical Experience Manager

    Genetec Inc • Washington, DC, United States
    serp_jobs.job_card.full_time
    Genetec is a global technology company that has been transforming the physical security industry for over 25 years.Today, the company develops solutions designed to improve security, intelligence, ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    SUPERVISORY PROGRAM SPECIALIST (Division Chief, Customer Experience Division)

    SUPERVISORY PROGRAM SPECIALIST (Division Chief, Customer Experience Division)

    US Government Jobs • Washington, DC, US
    serp_jobs.job_card.full_time
    Chief, Customer Experience (CX) Division.DCSA seeks a dynamic leader to serve as Chief, Customer Experience (CX) Division in the Strategic Engagement Office. This role leads the development, impleme...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Customer Experience Manager

    Customer Experience Manager

    Roda • Rockville, MD, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    As Roda's Customer Experience Manager, you'll be redefining what it means to care for cars in a big way 🚙 💪.With over 1,000 5-star customer reviews on Google (and counting!) and thousands of othe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Client Experience Specialist - Eastern time US Remote

    Client Experience Specialist - Eastern time US Remote

    Anywhere Real Estate • Washington, DC, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    The Client Experience Specialist is a service-minded professional who manages all non-licensed aspects of the transaction, from contract to close, to create a seamless experience for the agent, con...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Digital Warrior Experience Manager

    Digital Warrior Experience Manager

    Wounded Warrior Project • Washington, DC, United States
    serp_jobs.job_card.full_time
    We know these are some of the things people look for in a job.If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a ca...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Customer Account Specialist

    Senior Customer Account Specialist

    Nestle • Arlington, VA, United States
    serp_jobs.job_card.full_time
    And a career that empowers you to grow.At Nestle USA, we're all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director, Customer Success

    Director, Customer Success

    USA Jobs • Washington, DC, US
    serp_jobs.job_card.full_time
    Director, Ai Innovation Studios.The Director, AI Innovation Studios leads a small, high-impact team of consultants, analysts, and facilitators that drives discovery and early incubation of AI oppor...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new