Supply Chain Customer Coordinator - CSATF

NavitsPartnersTempe, Arizona, United States

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Job Title : Supply Chain Customer Coordinator

Location : Springdale, AR

Duration : 3+ Months

Shift :

1st shift : Sunday–Thursday, 8 AM – 5 PM
Training : Monday–Friday, 8 AM – 5 PM (May include Sat / Sun to shadow off-shift staff)

SUMMARY :

The Supply Chain Customer Coordinator bridges client supply chain operations and end customers by managing high-volume communications and load coordination. This role is key to ensuring delivery success while maintaining excellent relationships with external partners.

FULL DESCRIPTION :

Analyze customer order data and determine shipment execution strategy.

Liaise with carriers and customer teams to confirm order status.

Use systems such as UNFI, Retail Link, and One Network to ensure appointment compliance.

Collaborate cross-functionally to improve delivery KPIs and reduce exceptions.

Handle up to 300+ email communications daily for real-time coordination.

REQUIREMENTS : Education :

Bachelor’s degree or equivalent work experience in logistics or transportation

Experience :

1–3 years of experience in logistics coordination, supply chain, or dispatch roles

Computer Skills :

Must be highly proficient with Microsoft Office, especially Outlook and Excel

Communication Skills :

Clear, concise verbal / written communication

Conflict resolution and high-volume multitasking required.

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Supply Chain Coordinator • Tempe, Arizona, United States