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Front Office Representative

Front Office Representative

Hustle Notice BizGrand Rapids, MI, US
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Front Office Representative

Iris Comm Lab is dedicated to delivering impactful communication solutions that bridge technology and human interaction. Our commitment to innovation and customer service excellence drives us to continually improve and adapt, ensuring our clients receive the best possible support.

Job Summary

We are seeking a dedicated and customer-oriented Front Office Representative to join our dynamic team. In this pivotal role, you will serve as the first point of contact for our clients and visitors, delivering exceptional service and support to ensure a positive experience. You will manage a diverse range of administrative tasks while maintaining a welcoming and efficient front office environment. Job : On site Location : Grand Rapids, MI Pay Range : $750 - $1,100 / week

Key Responsibilities

  • Greet and welcome visitors in a friendly and professional manner.
  • Answer and route incoming calls to appropriate personnel in an efficient manner.
  • Schedule and manage appointments and meetings, ensuring all necessary resources are available.
  • Maintain the front office area, keeping it organized and presentable at all times.
  • Handle inquiries and provide information to clients and visitors effectively.

Skills, Knowledge and Expertise

  • High school diploma or equivalent; additional certification in office administration is a plus.
  • Proven experience as a front office representative or similar role.
  • Strong interpersonal and communication skills, both verbal and written.
  • Excellent organizational skills and attention to detail with the ability to multitask.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software applications.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

    • Benefits

  • Health Insurance : Comprehensive medical, dental, and vision coverage.
  • Retirement Plan : 401(k) with company matching.
  • Paid Time Off (PTO) : Generous vacation, sick leave, and holiday pay.
  • Professional Development : Opportunities for training, workshops, and career advancement.
  • Employee Assistance Program (EAP) : Access to mental health and wellness resources.

    • We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

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    Front Office Representative • Grand Rapids, MI, US