OFFICE ASSOCIATE

Job Requisition ID :   51468

Opening Date : 11 / 14 / 2025

Closing Date : 12 / 01 / 2025

​Agency :   Department of Human Services

Class Title :  OFFICE ASSOCIATE - 30015

Skill Option :   Keyboarding

Bilingual Option :   None

Salary : Anticipated Salary : $4,004 - $5,464 per month ($48,048 - $65,568 per year)

Job Type : Salaried

Category :  Full Time

County : Kane

Number of Vacancies : 1

Bargaining Unit Code :   RC014 Clerical Employees, AFSCME

Merit Comp Code :

This position is a union position; therefore, provisions of the relevant collective bargaining agreement / labor contract apply to the filling of this position.

While not required, a Resume / Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the  Additional Documents  section of your application. Failure to upload requested transcripts, license and / or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Behavioral Health and Recovery is seeking to hire an Office Associate for the Elgin Mental Health Center located in Elgin, Illinois. This position will perform a variety of complex and responsible clerical duties, including keyboarding, record-keeping and maintaining detailed documentation for both intra-facility and community-based medical clinics. The role also involves generating reports, managing clinical records and assisting with administrative tasks to ensure the efficient operation of Medical Services at Elgin Mental Health Center.

Essential Functions

• Performs a variety of complex and responsible clerical duties related to intra-facility and external, contractual and non-contractual medical clinics as well as Employee Health Programs within the Medical Services Department at Elgin Mental Health Center.
• Assigns and schedules patients for various clinics.
• Prepares and processes paperwork required for all clinic visits whether they are within the facility, another State facility or an outside hospital or infirmary.
• Maintains filing and tickler system for both patient and staff information.
• Utilizes electronic data base to manage records for the Medical Services programs, ensuring the accuracy and accessibility of information.
• Manages appointment scheduling and visitor coordination.
• Provides clerical support across the Medical Services Program and serves as a backup for co-workers when needed.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

Conditions of Employment

Work Hours :   Monday - Friday, 8 : 00am - 4 : 00pm; 30-minute unpaid lunch

Infection Control Clinic

Work Location :   750 S State St, Elgin, Illinois, 60123

Division of Behavioral Health and Recovery

Elgin Mental Health Center

Civil Nursing Program

Agency Contact :   DHS.HiringUnit@illinois.gov

Posting Group :   Office & Administrative Support; Social Services

About the Agency :

The Illinois Department of Human Services uplifts individuals and communities across Illinois.  Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives.  Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois.  Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following :

For more information about our benefits please follow this link :   https : / / www2.illinois.gov / cms / benefits / Pages / default.aspx

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the  Illinois.jobs2web.com  homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the  Illinois.jobs2web.com  homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources :

State employees : Log in to the  career portal  for State employees and review the  Internal Candidate Application Job Aid

Non-State employees : on  Illinois.jobs2web.com  – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses :