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UPS Field Service Technician Level 1

UPS Field Service Technician Level 1

Data Center SolutionsAbilene, TX, US
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Job Description

Job Description

Salary : 37.50 per hour

The UPS Field Service Engineer Level 1 Works on projects / matters of limited complexity in a support role. Typically requires 0-3 years of related experience in the power electronics industry, specifically withUPS and related critical power equipment. Typically reports to a manager. Work is closely managed.

Specific Duties

  • Commissioning, maintaining, starting up, upgrading firmware, field modifications, and providing emergency support onUPS systems within the regional coverage site.
  • Attending training at the manufacturer's headquarters on various OEM units and Standard Operating Procedures (SOPs), which include testing equipment and / or rebuilding older systems
  • Troubleshot issues with the technical support group related to the

UPS, PDUs, and STS.

  • Help to develop Methods of Procedures (MOPs) and is expected to consult with Field Service Manager(s) concerning unusual problems and developments.
  • Other duties as assigned by management

    • Job Requirements

  • Preferably 0-2+ years of experience in the critical power industry and ability to troubleshoot equipment such as UPS, batteries, PDUs, STS, etc.
  • Utilizes hand tools, Voltmeters, Current Clamper, and testing equipment.
  • Verbal, written communication skills & customer relation skills
  • Must be able to provide a high level of quality customer service
  • Must be able to complete Field Service Reports promptly
  • Requires knowledge of the equipment manufacturer's specifications
  • Must be able to lift up to 100 lbs. during specific procedures
  • Willing to work nights & weekends when necessary.
  • Knowledge of general computer hardware & software applications
  • Technical / Engineering degree a plus
  • Previous military experience and training are a plus.

    • Educational Background

  • Technical graduate of a two-year accredited technical / Engineering school.
  • OR experience in the related power electronics field or electrical industry

    • remote work

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    Field Service Technician • Abilene, TX, US