Bilingual Medical Call Center Rep

CornerStone StaffingCoppell, TX

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Are you BILINGUAL and do you have great call center OR customer service experience and are you interested in working for a major hospital in downtown Fort Worth?

Apply NOW! Don’t wait!

Job Title : Bilingual Medical Call Center Rep

Job ID : 151785

Location : Fort Worth

Pay : $17 - $20 / hr

Schedule : PRN, Monday – Friday between 8 : 00 AM – 5 : 00 PM

Training is 8a - 11a or 12p - 5p for 6-8 weeks.

Hours : Minimum of 4 hours per shift, up to 6 hours depending on workload

Advance Notice : Typically scheduled at least one day in advance when possible, though same-day needs may occur

Potential for Full-Time : Not at this time — these roles are strictly temporary unless a permanent opening becomes available

Position Overview :

We are seeking dependable and flexible associates to work on a PRN (as-needed) basis during standard weekday business hours. This role is ideal for individuals who are adaptable and available on short notice. Work hours will vary based on operational needs, with shifts ranging from 4 to 6 hours. While we aim to provide at least one day’s notice for scheduling, there may be occasions where same-day assignments are required.

Job Description :

Provides accurate, prompt and courteous service to all Health Plan members and providers in a fast-paced call center environment.

Ensure office procedures are followed

Document and update records

Make outbound calls to patients and members

Requirements :

Must have 6 months experience working in a call center environment OR 6 months of medical experience

Great Data Entry

Bilingual in Spanish

A positive attitude and a high standard of integrity

Enjoy working with people and providing customer service

Ability to maintain confidentiality

No visible tattoos or piercings

Must have high school diploma or GED

Sense of urgency – must be able to work in a fast paced environment

Hiring Process Includes :

Interview with Client

Drug testing

Background check

Clerical testing

Flu shot / TB test

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy on our website .

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151785

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Call Center Rep • Coppell, TX