About Us :
American Truck Centers in Kansas City is a trusted name in the commercial truck industry, specializing in Class 6, 7, and 8 trucks.
We pride ourselves on providing top-tier customer service and expert support for trucking professionals.
We’re looking for a dedicated Parts Specialist to join our team and help us continue supporting the hardworking people who keep America moving.
Job Summary :
As a Parts Specialist at American Truck Centers, you’ll play a crucial role in helping customers and service technicians find the right parts for Class 6, 7, and 8 trucks.
You’ll manage inventory, process orders, and deliver exceptional customer service to keep our customers' trucks on the road.
Whether you're experienced or eager to learn, we welcome anyone with a strong work ethic and a passion for trucks.
Key Responsibilities :
- Assist customers and service technicians in identifying and ordering parts for Class 6-8 trucks
- Recommend the best parts and products based on customer needs
- Keep accurate inventory records and ensure proper stock levels
- Process parts orders, returns, and exchanges in a timely manner
- Work with vendors and suppliers to check availability and secure pricing
- Ensure timely delivery of parts to customers and service teams
- Maintain a clean, organized parts storage area
- Handle customer inquiries over the phone and online with a friendly, professional attitude
- Collaborate with the service department to meet customer needs efficiently
Qualifications :
High school diploma or equivalentExperience in a parts department, preferably in the truck or automotive industry, but willing to train the right candidateFamiliarity with inventory management software or basic computer skillsStrong attention to detail and ability to manage multiple tasks at onceExcellent communication and customer service skillsAbility to lift and move heavy parts as requiredA positive attitude and willingness to learn in a fast-paced, team-oriented environmentBenefits :
Competitive payHealth, dental, and vision insurance401(k) plan with company matchPaid time off and holidaysOpportunities for training, development, and career advancementFriendly, supportive work environment