Sr. Quality Operations Manager, Amazon Leo

Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency high-speed broadband connectivity to unserved and underserved communities around the world.

The Amazon Leo Quality team is seeking an experienced Quality Operations Manager is needed to lead a team of Quality professionals to support our quality capabilities and achieve these goals. This individual will be responsible for developing overseeing and directing quality inspection personnel the Quality Inspection area and improvement projects to the inspection area among other responsibilities.

Export Control Requirement : Due to applicable export control laws and regulations candidates must be a U.S. citizen or national U.S. permanent resident (i.e. current Green Card holder) or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities

• Oversee and provide daily direction and management to quality inspectors within the inspection team prioritizing work as needed answering escalations and being able to quickly determine path forward in ambiguous situations.
• Hire and develop a Quality Team. The right candidate will be able to identify staffing needs be able to recruit both internally and externally and hold a high bar in new employee selection. This leader will also be passionate about developing their team and will actively work to grow existing team members technical skills and other career development work.
• Develop implement and iterate a robust onboarding and training plan for incoming quality inspectors
• Lead Lean and 5S activities among the inspection processes to drive efficiency within the Quality Inspection Center and reduce non-value-added time.
• Lead effective and efficient Root Cause Corrective Action investigations partnering directly with assembly technicians engineering and other stakeholders to quickly identify and implement necessary improvements
• Participate in any required Material Review Board (MRB) activities to ensure defective parts are contained identified dispositioned and that corrective actions are executed to prevent reoccurrence.
• Responsible for quality records and departmental procedures to ensure compliance to regulatory and business requirements and aid in the development and maintenance of the Amazon Leo QMS.
• Direct report to the Manufacturing Quality Manager providing guidance and counsel for QMS enhancements development improvements and initiatives to reduce cycle time cost quality metrics reduce defects and improve product quality.
• Be the primary point of contact for the Quality Inspection Center including status updates communication to stakeholders management of commitments and prioritization of parts allocation of resources and management of workload into the QIC.
• Lead strategic efforts for the setup and / or transfer of inspection capabilities and work cells within new manufacturing centers or new work cells within the assembly areas of Amazon Leo.

A day in the life

About the team

Amazon Leo Manufacturing Quality team is driven to develop a Amazon Leo Quality System that is capable of scaling aerospace quality to new volume and cost levels to meet end customer needs. This position will join the team at an exciting moment with an opportunity to own and grow a team of quality inspectors and contribute to the design of requirements processes and systems used across the business. We value data driven decision making a comfort with dealing in ambiguous situations across multiple projects and an ability to earn trust of various stakeholders to deliver high quality results.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128600 / year in our lowest geographic market up to $213600 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and / or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Required Experience :

Manager

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 128600 - 213600