Client Advocate

Client Advocate

The Client Advocate is responsible for managing client relationships and ensuring a seamless client experience. The CA leads and coordinates teams of consultants across WTW, including brokers, service colleagues, and claims advocates, to deliver efficient and effective support. This role requires strong leadership, communication, and project management skills to align resources with client needs.

A Client Advocate (CA) will need to have :

• Strong negotiation skills
• Strong management skills (mentoring and leading ACAs; coordinating with brokers)
• Strong project management skills
• Strong presentation skills

Note : Employment-based non-immigrant visa sponsorship and / or assistance is not offered for this specific job opportunity.

The Role :

Hybrid working opportunity based out of Miami or Atlanta, with required in-office time and client travel.

Qualifications

The Requirements :

Company Benefits :

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

EOE, including disability / vets