Entry Level Customer Service
Rg Management Group IncDallas, TX, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionHigh school diploma or equivalent (required) Strong verbal and written communication skills Basic computer skills and ability to learn new software Customer-focused with a problem-solving mindset Reliable, punctual, and coachable Prior customer service experience is a plus but not required Full-time availability required
Job Description
Job Description
About Us :
We're passionate about delivering exceptional customer service experiences. We believe every interaction is a chance to build trust and create long-term customer relationships. As we grow, we're looking for friendly, driven individuals to join our team and help us continue providing top-tier support.
Job Summary :
We're seeking an enthusiastic and reliable Entry Level Customer Service Representative to serve as the first point of contact for our customers. You will gain valuable communication and problem-solving skills while helping customers with their questions, concerns, and product needs.
Key Responsibilities :
- Respond to customer inquiries via phone, email, and / or chat in a timely and professional manner
- Resolve basic customer issues or escalate to appropriate departments when needed
- Provide accurate information about products, services, and company policies
- Maintain a positive, empathetic, and professional attitude at all times
- Document customer interactions in internal systems accurately
- Collaborate with team members to ensure high-quality service delivery
Qualifications :
Schedule
serp_jobs.job_alerts.create_a_job
Entry Level Customer Service • Dallas, TX, US