Payment Posting Supervisor

OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology's mission and vision.

Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of community oncologists and the patients they serve.

Job Description :

The Payment Posting Supervisor works under the direct supervision of the Manager, Payment Posting and is responsible for the

oversight of the Cash Posting Team. Duties include creation of the daily cash deposit log, cash reconciliation for all payment sources to the practice management systems, escalation management, missing payment and explanation of benefits research and month end cash log balancing. The role includes procedure development and compliance associated with cash applications, running daily reports, performing team audits and ongoing training of the team.

Responsibilities :

• Creation of the daily cash deposit log.
• Daily oversight of Cash Posting Team's progress on posting and reconciliation.
• Reviews escalations from the Cash Post Team and provides necessary feedback to resolve the issue at hand.
• Approves refund requests.
• Research missing payments or missing explanation of benefits to allow for accurate posting of payments and adjustments to the accounts receivable.
• Manages the daily and monthly cash log to ensure all cash deposited is posted to the practice management systems.
• Monitors payments received are not posted to the practice management system.
• Responds to all inquiries from other teams related to payment or adjustment discrepancies.
• Audits the work completed by the Payment Posting Team to ensure accuracy.
• Works in collaboration with accounting and finance to reverse payments that are disputed or are returned for insufficient funds.
• Development of policies and procedures related to cash payment posting and cash reconciliation.
• Develop training materials for Cash Posting Team.
• Answer questions and troubleshoot accounts that are difficult to decipher.

Required Qualifications :

Essential Competencies :

The above job description is a general overview of the responsibilities and competencies for this role at OneOncology. Specific details may vary based on the needs of the organization.