Customer Support Quality LeadVirtualVocations • Ontario, California, United States
Customer Support Quality Lead
VirtualVocations • Ontario, California, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Support Quality Lead to enhance customer support interactions.
Key Responsibilities
Establish and improve a QA program for evaluating agent performance across support channels
Analyze quality data to identify trends and opportunities for improvement
Collaborate with cross-functional teams to integrate quality feedback into product and process updates
Required Qualifications
3+ years of experience in Quality, Voice of Customer, or Learning & Development in a support or operations environment
Experience analyzing performance metrics and translating insights into actionable plans
Knowledge of quality assurance methodologies in customer support
Familiarity with support platforms like Salesforce Service Cloud or Zendesk
Experience with e-learning platforms or QA software tools is a plus
serp_jobs.job_alerts.create_a_job
Quality Lead • Ontario, California, United States
Job_description.internal_linking.related_jobs
Anywhere on the planet and in space, we bring Boundless Communications.At Gilat Satellite Networks, (NASDAQ : GILT, TASE : GILT) we’re not just shaping the future of satellite communications—we’re tr...serp_jobs.internal_linking.show_more
Vice President, Global Quality & Fulfillment.Full-service technology hardware supply chain company.The Company is seeking a Vice President, Global Quality & Fulfillment to lead its worldwid...serp_jobs.internal_linking.show_more
Location : Apple Valley, California.Provides specialized healthcare services in a clinical setting.Works collaboratively with healthcare team members.
Maintains professional standards and patient car...serp_jobs.internal_linking.show_more A company is looking for a Customer Support Specialist to provide exceptional customer service and technical support.Key Responsibilities Respond to customer inquiries and troubleshoot technical ...serp_jobs.internal_linking.show_more 
Medical Device Leader! Principal Quality Engineer Opportunity!.This Jobot Consulting Job is hosted by : David DeCristofaro.
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sendin...serp_jobs.internal_linking.show_more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_more
Customer Support Specialist — On-Site | Riverside, CA.Maverick Manufacturing is looking for a Customer Support Specialist Representative who's equal parts detail-driven, steady under pressure, and ...serp_jobs.internal_linking.show_more Location : Apple Valley, California.Provides specialized healthcare services in a clinical setting.Works collaboratively with healthcare team members.
Maintains professional standards and patient car...serp_jobs.internal_linking.show_more 
You're an important part of our future.Hopefully, we're also a part of your future! At B.Braun, we protect and improve the health of people worldwide.
You support this vision, bringing expertise and...serp_jobs.internal_linking.show_more
The Career Services, Quality Assurance Manager plays a pivotal role under the direct supervision of the Executive Director, Career Services, focusing chiefly on ensuring that employment verificatio...serp_jobs.internal_linking.show_more
Earn at least $690 driving with Uber when you complete your first 70 trips in 30 days.Why Uber? Driving is an easy way to boost your income while maintaining the flexibility your schedule requires ...serp_jobs.internal_linking.show_more
A large well known multinational energy management company is urgently looking to hire an.This is a 12+ month contract to hire on W2 offering a full benefits package • •.
Strong excel experience requ...serp_jobs.internal_linking.show_more
Provides support to customers through phone calls and emails.Ensures calls and emails are responded to within targeted service level timeframes.
Contacts customers with updates via phone and email o...serp_jobs.internal_linking.show_more
We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...serp_jobs.internal_linking.show_more)
WHEN YOU WORK FOR US, WE WORK FOR YOU.With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country.
You also get unmatched service.From the moment you...serp_jobs.internal_linking.show_more
SOW Project - 1 to 2 years project, which may be extended as required depending on business needs.Title : Customer Support Engineer.
Onsite 100% of time - Irvine, CA.Contract Customer Support Enginee...serp_jobs.internal_linking.show_more
Arrow Route, Rancho Cucamonga, CA, 91730, US.Remote Work Schedule Availability?.This position entails access to export-controlled items and employment offers are conditioned upon an applicant's abi...serp_jobs.internal_linking.show_more
At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence.Both our client service and culture are second to none, stemming from our firmwide embrace of our...serp_jobs.internal_linking.show_more
Supplier Quality Engineer
Gilat Wavestream • San Dimas, CA, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Vice President, Global Quality & Fulfillment
Confidential • Irvine, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Travel CT Tech in Phelan, CA - $8972 / month
VETTED • Phelan, CA, United States
serp_jobs.job_card.temporary
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Support Specialist
VirtualVocations • Ontario, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Principal Quality Engineer
Jobot • Irvine, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Test Products from Home – $25-$45 / hr + Freebies
OCPA • Piñon Hills, California, us
serp_jobs.job_card.part_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Support Specialist
Maverick Manufacturing Inc • Rancho Cucamonga, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel CT Tech in Phelan, CA - $8667 / month
VETTED • Phelan, CA, United States
serp_jobs.job_card.temporary
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Quality Engineering Specialist
B Braun Medical • Irvine, CA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Career Services, Quality Assurance Manager
West Coast University • IRVINE, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Fast Pay - Earn at least $690 in your first 70 trips, guaranteed.
Uber • Lytle Creek, California, United States
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Support Specialist
Motion Recruitment • Chino, CA, United States
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Customer Tech Support Specialist
Prismatik • Irvine, CA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Side Hustle Project Lead
Finance Buzz • Phelan, California, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Travel - CT Technologist
Titan Medical (Nebraska) • Phelan, CA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Support Engineer - (Failure Analysis)
NESCO Inc • Irvine, CA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Quality Manager
Howmet • Rancho Cucamonga, CA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Sales Enablement Manager - Valuation Advisory
Stout • Irvine, CA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted