Job Description
Job Description
Job Summary : The Lead Technician is responsible for performing inspections, diagnoses, and repairs of heavy equipment and / or related equipment or components, following established procedures and guidelines. Works as a leader of a team to provide mechanical services that satisfy customer needs and achieve departmental goals. Primarily responsible for establishing production goals, supervising, training, and evaluating service employees to ensure that work is performed in support of the company’s department goals.
Generally has more than 6 years of experience and / or demonstrated job-relevant knowledge / skills. A Lead Technician has a broad knowledge of the field’s standard and technical concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of standard, complex, and technical tasks; is self-starting, and requires no supervision.
What can HOLT CAT offer you?
- A competitive salary, commensurate with your experience and competencies.
- A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program.
- A Tuition Reimbursement program to support the pursuit of accredited college courses.
- An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT.
- A competitive salary, commensurate with your experience and competencies.
- A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program.
- A Tuition Reimbursement program to support the pursuit of accredited college courses.
- An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT.
Essential Functions :
Monitors physical requirements for work completion (facilities, tools, environmental) and communicates same on an ongoing basis to his / her supervisorModels and reinforces company policies / practices to ensure that work is performed in alignment with the company’s mission, vision, and values and collaboration with other Holt functionsAchieves labor sales and utilization expectations as set by supervisor / manager to ensure team revenue targets are metPerforms job duties of a Service Supervisor during periods of his / her absenceTroubleshoots and diagnoses equipment malfunctions and failuresProvides quality control / assurance inspections of completed tasksDisassembles and assembles machine components to manufacturer’s specifications through the use of hand tools, pneumatic tools, and any specialized toolingRebuilds, repairs, reconditions, and maintains equipment and componentsDemonstrates good customer relations and support; communicates customer needs to shop managementPlans and controls cost of repair jobsCompletes parts orders and identifies parts for returnProvides a significant amount of task and behavior-oriented supervision, mentoring, and training to othersMaintains all equipment and work areas – keeps in good, clean, and orderly conditionWorks safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standardsWorks overtime as required by workload and customers’ needsUpdates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training PathsPerforms other duties as assignedKnowledge, Skills, and Abilities :
Extensive knowledge of machines and tools, including their designs, uses, repair, and maintenanceProficient with current computer software, related hardware, and machine electronic systemsQuality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findingsOperation and control skills - Controlling operations of equipment or systemsEquipment selection skills - Determining the kind of tools and equipment needed to do a jobAbility to operate a forklift and an overhead craneThe ability to quickly and repeatedly operate the controls of a machine or a vehicle to the exact positionAbility to operate hand tools, power tools, pneumatic tools, and equipment used in a mechanical repairThe ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objectsThe ability to read, write, and understand informationThe ability to listen to and understand information and ideas presented through spoken words and sentencesAdditional Requirements :
Owns a large and complete assortment of appropriate hand tools and may have some specialized toolsEducation and Experience :
More than 6 years of work-related skill, knowledge, or experience is preferredHigh school diploma or equivalent preferredTravel :
Some travel may be expected for this positionPhysical Requirements :
Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigueFrequently moves materials or equipment weighing up to 50 poundsConstant movement and use of limbs; this position requires good manual dexterity, coordination, and staminaAscends / descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and / or equipmentBe able to maneuver safely and work underneath equipmentRoutinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect workWork Environment :
Regularly works indoors around moving mechanical partsMay be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidityNoise level may be loud at timesExposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipmentRequires wearing common protective or safety equipmentRequired to perform work in cramped spaces and / or high placesDisclaimer : Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.
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