Technology Support Technician

POSITION SUMMARY : The Technology Support Technician is an entry level position that will perform on-site technical work to install and maintain computer equipment network and software applications throughout the district. The Technology Support Technician will respond to help-desk requests diagnose and repair devices distribute and set up new equipment and install software as required. Work is performed on all district computers printers copiers SMART Boards and other technology equipment used in the educational environment. Reliable transportation is necessary as work will occur in school buildings throughout the district with the requirement to occasionally transport equipment between school TO : Director of Finance and Operations DUTIES AND RESPONSIBILITIES : The duties and responsibilities listed below are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the and performs maintenance on computer equipment and related and resolve computer hardware software and network connects installs & images new computers and other computer hardware peripherals and equipment as staff and students in educational and business software applications such as Google Workspace and Microsoft Office SuiteAssists teachers in the use of technology including hardware e-mail software and other applicationsMaintain accurate records of and resolve technology issues using logic and creativity exhibiting a commitment to seeing the problem through to technology requests and ensure issues are resolved or escalated in a timely to questions and resolve problems for users in person via telephone and / or via remote with the Network Manager in assisting with network maintenance and with the Network Manager and Technology Integration Specialists to oversee the acquisition distribution setup and general maintenance of all technology equipment and end-user needs and provide training as cooperatively with end-users to detect and resolve with district IT personnel and software / hardware vendors to resolve end-user all other duties as assigned by the Director of Finance and Operations in conjunction with the Network Manager or Technology Integration and Support duties as assigned by the Superintendent or his / her designeeTERMS OF EMPLOYMENT : Full-time 40 Hours per week Twelve (12) month work yearEVALUATION : Performance will be evaluated annually SALARY : Per contract

Required Experience :

IC

Key Skills

Change Management,API,ABAP,Facility Management,Games,Claims

Employment Type : Full-Time

Experience : years

Vacancy : 1