Account Manager

A company is looking for an SMB Account Manager to manage customer relationships and drive revenue growth. Key Responsibilities Own the post-sales end-to-end customer relationship for assigned accounts, ensuring customer satisfaction Proactively identify customer needs and provide solutions to support growth through upsell and cross-sell opportunities Monitor renewal risk indicators and collaborate with internal teams to mitigate risks and manage escalations Required Qualifications 4+ years of experience as a quota-carrying Account Manager or Customer Success Manager in the SaaS industry Proven track record of meeting or exceeding individual and team revenue targets Deep understanding of the sales cycle and customer retention strategies Experience in the security industry and knowledge of email authentication is a plus