Manager, Media Operations

Manage a staff of Media Prep Technicians and Media Operations Technicians to successfully execute on the departmental goal of 99.999% reliability. Managerial responsibilities include hiring, training, scheduling, coaching and performance management of a team of direct reports. Responsible for managing a team that operates 24 / 7 / 365, serving as a point of contact during off-hours and adjusting working hours as necessary to supervise tentpole events and core programming for the business. Act as an Operational lead on outage bridges as required, identify patterns and conduct root cause analysis recommending process / technology solutions to prevent further instances of similar problems - inclusive of off hours. Manage projects across the team for department initiatives such as new workflows or technology developments and identify areas in new or legacy workflows where improvements can be implemented to gain productivity. Create Standard Operating Procedures and maintain team training certifi...Operations, Manager, Media, Operations Technician, Operation, Manufacturing