Community Development Loan Officer West Springfield, MASS

Location :

225 Park Avenue - West Springfield Massachusetts 01089

Job Summary

The Community Development Mortgage Loan Officer (CDLO) assists clients with the origination of residential mortgage loans offering tailored advice and analysis to meet their home lending needs and financial goals. The CDLO is responsible for developing referral sources to grow KeyBanks home lending business and client base. Success in this role is measured by meeting or exceeding sales goals while maintaining high standards of client satisfaction and loan quality.

Essential Functions

• Prospect home lending business to build and develop new client loan originations and relationships.
• Originate and process a targeted number of family residential real estate mortgage transactions in accordance with Home Lending process and product guidelines. Provide clients with detailed information about various mortgage options interest rates and terms to help them make informed decisions
• Gather documents at the time of registering a loan and remain the primary point of contact for the client during the loan process.
• Maintain high standards of client satisfaction and quality ensuring sales / originator systems and workflows are efficiently controlled.
• Develop and maintain deep knowledge of KeyBank products services and competitive offerings.
• Maintain proficiency on sales / originator systems and develop efficient workflows.
• Keep informed of trends and developments in the real estate market and mortgage industry.
• Works in a branch environment to provide in-person client services 4 days / week to include participating in morning huddles and end of day debriefs on targeted days.
• Performs other duties as assigned; duties responsibilities and / or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures including without limitation acting professionally at all times conducting business ethically avoiding conflicts of interest and acting in the best interests of Keys clients and Key.

Education

Work Experience

Skills

Core Competencies

Physical Demands

Driving Requirements

Work Location Category

COMPENSATION AND BENEFITS

This position is eligible to earn a base hourly rate in the range of $20.19 - $30.77 per hour. Placement within the pay range may differ based upon various factors including but not limited to skills experience and geographic location. Compensation for this role also includes incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date : 12 / 29 / 2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age genetic information pregnancy disability veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing

Required Experience :

Unclear Seniority

Key Skills

Cost Accounting,Food Technology,Graphic Designing,Brand Communications,ITI

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 20 - 30