Property Management Administrative Assistant

About MHA

MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.

_______________________________________________________________________________________________

Position Summary

Association Properties Group, Inc. (APG) is a specialized property management company delivering full management and maintenance services to property owners in Greater Springfield, MA.  APG’s property management expertise is built on 35 years of experience as an internal department of the Mental Health Association, Inc.

Pay Rate : $20 an hour

Open Shift : Monday through Friday 9am-5pm (40h)

Key Responsibilities

• Assist in managing all aspects of a building’s occupancy and maintenance.
• Communicate with residents regarding property-related issues as well as resident related issues.
• Coordinate with maintenance team and residents for all related maintenance requests.
• Process applications, coordinate move in and move out activity, maintain resident files in accordance with HUD regulations.
• Assist with annual unit inspections.
• Process income certifications / re-certifications for multiple affordable housing programs and updates using OneSite database.
• Process monthly subsidy vouchers.
• Coordinate and maintain waiting list.
• Assist with rent collection.
• Work patiently, professionally and cooperatively with residents, staff and vendors to provide quality customer service.
• Other duties as assigned by the Director

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

Benefits