Staff Software Engineer

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

As part of the Outbound Campaigns team, you will be working on breaking down a monolith and building Five9’s next generation, cutting-edge Modern microservices platform. An ideal candidate for us is an experienced engineer who is passionate about building high performance scalable microservices with test driven development mindset and a brilliant problem solver and a creative self-starter.

Key Responsibilities :

• Be part of the Outbound Campaigns Team, focused on building the next generation enterprise campaigns management features in the public multi-cloud and hybrid-cloud solutions.
• Lead the design, development, and implementation of microservices.
• Architect scalable and reliable solutions to meet business requirements and work closely with architects to get reviews and present our approach.
• Provide technical guidance and mentorship to engineers on the team.
• Conduct code reviews and ensure high code quality and standards adherence.
• Identify technical debt and propose and implement solutions for improvement.
• Stay updated on emerging technologies and best practices in software engineering.
• Collaborate with cross-functional teams like Product, Quality, Ops and other development teams to drive technical initiatives forward.
• This position requires the ability to be on-call.

Requirements :

Work Location : This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office.  For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office.

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process.  Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to : skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and / or other applicable incentive compensation plans.

Our total reward package also includes :

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.

$114,600 — $274,400 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here :   https : / / www.five9.com / pt-pt / legal .

Note : Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.