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Strategy & Operations Associate
Strategy & Operations Associatecargo.one • Hartford, CT, US
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Strategy & Operations Associate

Strategy & Operations Associate

cargo.one • Hartford, CT, US
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Strategy & Operations Associate

We're looking for a Strategy & Operations Associate to join our CEO Office. This is a high impact role working closely with the leadership team on diverse fast paced projects that have impact across the business. You'll be a hands-on operator driving projects, building scalable processes, and helping our leadership team make fast, high-quality decisions. This opportunity is for a builder - someone who is comfortable with the unknown and ambiguity, wants to have ownership, make things happen and see impact in their work.

This role is about execution at the highest level : spotting opportunities, solving bottlenecks, and driving alignment across teams. You'll develop a deep understanding of how a fast-growing SaaS marketplace works, work closely with the founders and leadership time, while sharpening your analytical and operational skills.

You will join a massively international team, with 110 Cargonauts of 40 nationalities working across 23 countries in a fully remote set up. This is a unique, entrepreneurial opportunity to be driving the digitalization of the global $182bn air freight and logistics market in a fast-growing Series B company backed by leading Venture Capital firms including Index and Bessemer.

This is a fully remote role so you can work from a permanent location (almost) anywhere within 2 hours of CET. See which countries we can employ in currently by checking out this list here. In Berlin? You are welcome to join us at our Moritzplatz office. Elsewhere? You can work from home or a local coworking space via our partner and we will fly you in for regular company offsites. We foster a positive, dynamic, hard-working and feedback-heavy culture, with a strong dose of playfulness. Join us now and transform air cargo!

What You'll Be Doing

This is a truly diverse role where no two weeks will look the same, but some examples of what you might expect :

  • Run point on projects across the organization that help us accelerate and grow faster including developing commercial models, driving strategic initiatives, and deep diving on topics to support pivotal decisions.
  • Form a deep understanding of the business to identify key metrics, building dashboards and reports that enable leaders a clear view on progress and challenges without chasing numbers across teams.
  • Strengthen the front lines by stepping into teams across the business when extra firepower is needed to solve critical problems or move the needle on big projects.
  • Design and roll out our operating cadences, tools and systems that keep a global company aligned, connected, collaborating and accountable.

Who We're Looking For

  • 36+ years of experience in strategy, operations, or consulting, ideally in a tech or high-growth environment.
  • Strong analytical toolkit - advanced Excel / Sheets skills, self sufficient in SQL and BI tools a must.
  • Proven project management skills; able to juggle multiple priorities and deliver results.
  • Excellent communicator; you bring clarity, influence, and structure to complex issues.
  • Builder mindset : you thrive on designing systems, processes, and solutions that scale.
  • Pragmatic and outcome-focused; you care about making things work, not just making them look good.
  • Why You'll Love It Here

  • You are a builder, are hungry to drive change and have impact.
  • You value building great relationships and trust with your team and managers.
  • You thrive in the unknown - from experimenting and iterating new ideas, from dealing with ambiguity and finding opportunity in the unknown.
  • In everything you do, you take ownership and get a kick out of exceeding expectations.
  • When faced with the choice, you'd rather opt for the ambitious to ensure you grow, than take the easy option.
  • You see the value of giving and receiving feedback and incorporate this into everything you do.
  • You are not afraid to voice your opinions and like using data to back them up.
  • You see working remotely successfully as a pioneering challenge which is constantly evolving.
  • What is so exciting about working in the air cargo industry? Imagine trying to book a holiday without Skyscanner or Kayakthat's exactly the challenge facing the air cargo industry today. Despite being a $182bn global market, air cargo is still dominated by manual, time-consuming processes. We're changing that. Backed by leading international investors, we're building the tech platform that brings transparency and instant booking to airlines and freight forwarders worldwide. You'll join a truly international team, working with partners and customers across the globe, and help drive the digital transformation of one of the last major industries yet to modernize. If you want to have a real impact at the forefront of change, we'd love to hear from you.

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    Associate Strategy • Hartford, CT, US

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