Help Desk Analyst

Job Details

Job Location

Cosmetic Dermatology of OC Anaheim - Anaheim, CA

Position Type

Full Time

Salary Range

$29.00 - $40.00 Hourly

Description

Who We Are :

Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology.

Company Conformance Statements :

• In the performance of their respective tasks and duties, all employees are expected to conform to the following :
• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers, and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Position Summary :

The Help Desk Support Agent serves as the first point of contact for all technical support needs within our organization. This role is vital to ensuring clinicians and staff have seamless access to the technology and systems they rely on to deliver high-quality patient care. The ideal candidate must live in Orange County, CA.

Key Responsibilities :

Qualifications

Education :

Qualifications :

Our competitive benefits package includes the following :

Equipment Operated : Standard office equipment, including computers, fax machines, copiers, printers, telephones, etc.

Physical Requirements : Must possess manual dexterity to operate office machines, including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals.Ability to lift and move equipment up to 50 lbs.May require walking to different departments or clinics throughout the day.

Equal Employment Opportunity :

Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.

Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics : gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.

Please note that any offer of employment is contingent on the successful completion of pre-employment background checks.

No phone calls or agencies, please.