Senior Data Center Capacity Engineer
The Senior Data Center Capacity Engineer at CyrusOne is a critical and strategic role responsible for the precise management, optimization, and monetization of our data center's core resources : space, power, and cooling. Leveraging our advanced Data Center Infrastructure Management (DCIM) platform as the primary tool, this role ensures accurate resource allocation, maximizes billable capacity for rent recovery, and provides granular visibility into client power consumption. This position is vital for maintaining operational efficiency, ensuring revenue accuracy, and supporting seamless client growth.
DCIM Platform Ownership & Administration (Primary Focus) :
- Serve as the primary subject matter expert and administrator for CyrusOne's DCIM platform, Nlyte
- Ensure the DCIM platform's data integrity, accuracy, and reliability, including asset mapping, power metering, sensor readings, and connectivity information for all colocation assets
- Configure, maintain, and troubleshoot DCIM modules, dashboards, reports, and integrations with other operational systems (e.g., BMS, ticketing systems)
- Lead DCIM platform upgrades, patches, and feature enhancements in collaboration with IT and vendor support
- Develop and implement best practices for DCIM data entry and maintenance across operations teams
Capacity Planning & Optimization :
Conduct real-time monitoring and historical analysis of space, power, and cooling utilization across all data center halls, cages, and racks using the DCIMDevelop accurate, data-driven forecasts for future capacity requirements based on sales pipelines, client growth projections, and technology trendsIdentify and strategize the utilization of "stranded" or underutilized power, space, and cooling to maximize billable capacity and rent recoveryPerform "what-if" scenarios and simulations within the DCIM to assess the impact of new deployments and infrastructure changesRecommend and implement solutions for optimizing physical layouts, power distribution, and cooling strategies to enhance efficiencyClient Power Consumption & Rent Recovery :
Design, implement, and maintain processes for precise tracking and measurement of individual client power consumption via the DCIMGenerate accurate, validated power consumption reports from the DCIM for monthly client billing and reconciliationCollaborate with Finance and Billing teams to ensure alignment between DCIM data and invoicing processes, supporting accurate rent recoveryMonitor client power usage against contracted allocations, identifying overages or underutilization, and supporting appropriate actionReporting & Analytics :
Develop and deliver comprehensive capacity reports, dashboards, and key performance indicators (KPIs) to leadership, sales, finance, and operations teamsProvide insights into capacity trends, potential bottlenecks, and opportunities for efficiency improvements and revenue growthSupport client-facing teams with capacity-related data for proposals, solution design, and ongoing client communicationCollaboration & Strategic Support :
Work closely with Sales, Solutions Architects, Data Center Operations, Facilities, and Finance teams to align on capacity strategies and support business objectivesParticipate in strategic planning for new data center builds, expansions, and infrastructure upgrades, providing critical capacity insightsAct as a technical resource for capacity-related issues, providing expert guidance and problem-solvingQualifications :
10+ years of progressive experience in data center operations, capacity planning, or infrastructure management, with a strong focus on DCIM platformsDemonstrable expert-level proficiency with at least one major DCIM software platform (e.g., Nlyte, Vertiv Environet, Schneider Electric EcoStruxure IT, Sunbird dcTrack, etc.)Proven experience with power metering, PDU management, and understanding of electrical distribution within a data center environmentStrong understanding of data center cooling principles and technologies (CRACs, CRAHs, hot / cold aisle containment)Experience with data analytics, reporting tools, and database conceptsExcellent analytical, problem-solving, and communication skills (written and verbal)Ability to work independently, manage multiple priorities, and thrive in a fast-paced environmentFamiliarity with IT infrastructure (servers, networking, storage) concepts.Experience in a colocation data center environment preferredKnowledge of scripting languages (e.g., Python, PowerShell) for data extraction or automation preferredExperience with financial reporting related to IT infrastructure costs preferredTravel up to 15%Education / Certifications :
Bachelor's degree in Engineering (Electrical, Mechanical, Industrial), Computer Science, Information Technology, or a related fieldDCIM certification or other relevant industry certifications (e.g., CDCP, CDCS) are a plusCyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.
