Branch Manager

Primary Office Location

10840 Little Patuxent Pkwy. Columbia, Maryland. 21044.

Position Title

Branch Manager

Business Unit

Retail

Reports to

Varies Based on Assignment

Position Overview

This position is primarily responsible for the overall sales and operations management of the branch. The incumbent is the directing sales manager for the branch, focusing on origination and expansion of new to‑bank customers and performance coaching of the branch team. Responsibilities include overseeing daily branch activities, performing market and business development duties, processing loan requests, soliciting new accounts, and ensuring effective operations of branch staff and facilities in adherence to all FNB policies and core values.

Primary Responsibilities

• Generate high‑value customer relationships through sales leads and outbound calling to establish and retain customers.
• Serve as a community advocate, executing and coaching sales strategies to achieve financial goals.
• Integrate FNB digital products and services into customer interactions.
• Use approved branch technology to maintain accurate data quality for all referrals, customers, and applicants.
• Lead the lifecycle management of all new and existing relationships according to consumer bank standards.
• Co‑train and manage branch team and facility to meet FNB operational standards.
• Conduct daily sales meetings, fulfill HR responsibilities, pursue ongoing education for self and team, and lead sales camps.
• Ensure branch quality standards through direction and coaching of staff and facilities.
• Maintain operational integrity, ensuring audit, compliance, security, and operational requirements are met.
• Assign and perform operational duties as per established policies and procedures.
• Perform related duties and projects as assigned.
• Serve as a risk manager, understanding, reporting, responding to, managing, and monitoring daily operational risks.

Minimum Level of Education Required

High School or GED

Minimum # of Years of Job Related Experience Required

Skills Required

Licensures / Certifications Required

Nationwide Mortgage Licensing System and Registry Identifier preferred and will be required.

Physical Requirements Or Work Conditions Beyond Traditional Office Work

N / A

Compensation Grade

EXT08

Pay Range

$69,004.00 - $115,024.00

FNB’s total rewards package may include overtime, incentive, equity, and benefits. Salary is guided by education, experience, skills, internal equity, and market conditions and is reviewed regularly to ensure competitiveness. Comprehensive benefits include medical, dental, vision, life insurance, flexible spending accounts, health savings account, 401(k), paid time off (including sick time, vacation, and holidays), and other voluntary benefits.

Equal Employment Opportunity (EEO)

It is the policy of FNB not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment‑free workplace.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

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