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Sales Operations Analyst

Sales Operations Analyst

FocusKPI Inc.San Francisco, CA, US
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Job Description

Job Description

FocusKPI is looking for a  Sales Operations Analyst   to join one of our clients, a high-tech SaaS company.

Our client's Customer Strategy & Operations (CSO) team sets and drives key business initiatives across the company. The team complement and support product, engineering, sales, and marketing teams across three critical areas : corporate and business unit strategy, business planning and sales operations, and business systems and tools development.

Our client is looking for a motivated and detail-oriented (OPT : Associate) Sales Operations Analyst to join the dynamic team. This is a great opportunity for someone early in their career to gain hands-on experience in a fast-paced SaaS environment. You’ll play a key role in supporting our sales processes and systems, helping drive efficiency and accuracy across our operations.

Work Location :   Remote - anywhere in the US

Duration :  12-month contract

Pay Range :   $28 / hr to $37 / hr

Responsibilities :

  • Reporting and Analysis :
  • Build and maintain sales reports and dashboards to track key performance indicators
  • Monitor data quality and integrity across systems; identify and resolve discrepancies
  • Analyse sales performance and provide insights to inform decision making
  • Process Improvement :
  • Identify opportunities to streamline workflows and improve sales operations
  • Partner with IT and Sales to implement changes that enhance efficiency
  • Stakeholder Support :
  • Respond to ad hoc sales support requests, providing timely and practical solutions.
  • Collaborate with stakeholders to tailor reporting and share insights that support local and global sales efforts
  • System & Data Governance :
  • Ensure consistent and accurate data entry across Salesforce and related tools
  • Promote system adoption and adherence to data governance standards

Qualifications :

  • Bachelor's degree in Business Administration, Marketing, Data Analytics, or a related field
  • 1-2 years of experience in sales operations, business analysis, or a related role, preferably within a SaaS environment
  • Proficiency in Salesforce CRM and familiarity with enterprise SaaS tools like Gong, ServiceNow etc
  • Conversational intelligence tooling experience a distinct advantage
  • Strong analytical and problem-solving skills, with the ability to interpret and present data from multiple sources
  • Excellent interpersonal, verbal, and written communication skills
  • Ability to manage multiple tasks and meet time-sensitive deadlines with a high degree of accuracy and attention to detail
  • Demonstrated proficiency with Excel and / or Google Sheets, including pivot tables and VLOOKUP functions
  • Thank you!

    FocusKPI Hiring Team

    Founded in 2010, FocusKPI, Inc. (FocusKPI) is a data science and technology firm specializing in predictive analytics practice and methodologies. FocusKPI is a US company headquartered in Silicon Valley, California, with an East Coast office in Boston, Massachusetts.

    NOTICE : Please be aware of fraudulent emails regarding job postings, job offers and fake checks. FocusKPI's recruiting team will strictly reach out via @focuskpi.com email domain. If you have received fraudulent emails now or in the past, please report it to https : / / reportfraud.ftc.gov / .

    The domain @focuskpijobs.com is fraudulent and not related to FocusKPI. Please do not not reply or communicate to anyone with @focuskpijobs.com.

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    Sales Analyst • San Francisco, CA, US