Solutions Engineer

About Us

E7 Solutions is a technology partner helping teams work smarter across the tools they love. As an Atlassian Platinum Solution Partner and a Superhuman partner we deliver seamless integrations process improvements and scalable collaboration environments. Our growing network of partnerships ensures clients stay connected efficient and ready for whats next.

Our core values underscore our work and our unique culture is at the heart of our motivation. E7 embraces a remote-friendly culture built on trust balance and collaboration. We bring together distributed talent with a strong local presence in Troy Michigan proving that innovation and connection can thrive anywhere. We strongly believe in the philosophy that to conquer every mountain we must go as a team. This commitment to teamwork has earned us recognition including being awarded Crains Coolest Places to Work in recent years.

E7 is a privately-owned firm headquartered in Troy Michigan and serves clients both domestically and globally.

About the Role

The Solution Engineer (SE) is a team player who effectively builds relationships both inside and outside the organization. They are naturally curious and collaborative; dedicated to meeting the expectations and requirements of our clients. This role involves a high level of client interaction and requires the ability to develop expertise with the ever-evolving Atlassian product landscape as well as across other Solutions. The Solution Engineer partners closely with Sales to lead discovery and scoping sessions deliver tailored product demos and develop proposals and statements of work (SOWs). They leverage their technical expertise and consultative approach to design solutions that align with client goals and drive successful outcomes. It is important for the SE to be a champion for delivery excellence by driving continuous improvement to ensure there is a high degree of client satisfaction.

Key responsibilities include :

• Keeping up-to-date on Atlassian products and best practices; including obtaining and maintaining Atlassian and related certifications
• Providing Atlassian product demos as well as enhancing demo documentation and associated processes
• Advising and training clients and team members on best practices as they relate to Atlassian products
• Thoroughly understand Atlassians software and offerings and understand how to best position them with the companys offerings.
• Aiding and co-owning account management and sales processes around client budgets best practices and service recommendations.
• Establishing and maintaining relationships with key partners across the Atlassian ecosystem and beyond.
• Maintaining an active awareness and genuine interest of evolving E7 solution offerings and collaborates to align them with client needs and organizational goals.
• Staying up-to-date on IT trends AI and participating in trade shows and networking activities.
• Providing subject matter expertise for sales collateral and marketing efforts.
• Leading discovery calls and understanding client short-term and long-term objectives.
• Acting as the strategic partner to clients and teammates; ensuring a smooth transition to the delivery team.
• Traveling to support business and client needs. Estimated at 1 trip per quarter.

About You

Required Experience :

Senior IC

Key Skills

Organizational Management,Presentation Skills,Agile,SAFe,AWS,Solution Architecture,Conflict Management,Data Management,Scrum,Team Management,Pre-sales,Management Consulting

Employment Type : Full-Time

Experience : years

Vacancy : 1