Program Coordinator
The Program Coordinator plays a vital role in supporting faculty and staff affairs within the School of Graduate Studies (SOGS). This position provides administrative and academic support by managing faculty lifecycle processes, maintaining critical data, coordinating meetings and events, and ensuring compliance with institutional policies. The Coordinator serves as a liaison between faculty, administration, and other departments, providing high-level administrative and operational support.
Essential Functions (Principal Duties and Job Responsibilities) :
Faculty Lifecycle Management
Process academic appointments, renewals, and terminations for teaching and research faculty.
Generate and track faculty appointment letters and maintain accurate records.
Coordinate with institutional research offices to ensure data integrity for internal and external reporting.
Administrative & Operational Support
Manage calendars, schedule meetings, and coordinate logistics for the Sr. Associate Dean
Track and reconcile budgets, including external grants.
Coordinate travel arrangements and expense reimbursements.
Maintain electronic repositories and ensure confidentiality and compliance with retention policies.
Program & Event Coordination
Organize faculty development programs, workshops, and special events.
Support Tenure and Promotion Advisory Committee and Board of Trustees meetings.
Create and manage digital assets
Communication & Liaison
Draft professional and technical communications for internal and external audiences.
Serve as the primary contact for faculty personnel actions and administrative inquiries.
Collaborate with academic departments, research centers, and administrative units.
Data & Reporting
Extract, analyze, and report data related to faculty appointments and program participation.
Prepare operational and statistical reports and assist with presentations.
Knowledge, Skills and Abilities Required :
Proficient in Adobe Acrobat Suite
Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint, Teams).
Budget and fiscal management experience
Proficient with virtual meeting platforms (e.g., Zoom and Teams)
Knowledge of grants preparation and management
Events and program planning and implementation skills
Ability to take initiative and work independently is required
Excellent organizational and interpersonal skills
Outstanding verbal and written communication skills
Ability to exercise sound judgment and prioritize for the timely fulfillment of responsibilities
Must have excellent analytical and problem-solving skills
Flexible and adaptable
Ability to maintain confidentiality
Strong organizational, communication, and interpersonal skills.
Ability to manage multiple priorities in a fast-paced environment.
Knowledge, Skills, Abilities Preferred :
Experience with digital asset creation and organization
Knowledge of grants preparation and management
Proficient in Learning Management Systems (i.e. Canvas and Blackboard)
Experience in Academic Artificial Intelligence (AI) tools (i.e., Canva, Microsoft Co-Pilot)
Education and Experience Required :
Bachelor's degree from an accredited college or university
Minimum of three years of administrative experience
Experience in higher education administration
Experience handling confidential information
Education and Experience Preferred :
NA
Licensure, Certification or Registration Required :
N / A
Licensure, Certification or Registration Preferred :
N / A
Program Coordinator • Charlotte, NC, US