Technical Account ManagerVirtualVocations • Springfield, Massachusetts, United States
Technical Account Manager
VirtualVocations • Springfield, Massachusetts, United States
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A company is looking for a Technical Account Manager II to support VIP clients and enhance their experience with the company's software products.
Key Responsibilities
Assist clients in onboarding and maximizing the value of products
Perform quality assurance on client setups and provide training
Collaborate with internal teams to address client needs and document ongoing issues
Required Qualifications
Bachelor's degree or 5 to 8 years of related experience
Experience in customer service and supporting business operations software
Passion for technology and environmental sustainability
Advanced knowledge of payroll management solutions
Familiarity with production accounting basics is a plus
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Technical Account Manager • Springfield, Massachusetts, United States
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