Transaction Specialist I- Global Document Services

Transactions Specialist

Join the team that supports Global Document Services (GDS) to do the right thing for our customers. If you are detail-oriented, have great organizational skills and can work in a fast-paced environment, this transactions specialist role is for you.

As a Transactions Specialist in the Manual Statements area of GDS, you will coordinate the processing of high volumes of statements, notices, letters, and checks, as well as special handling jobs. JPMorgan Chase. Global Document Services (GDS) prints, inserts, and mails over 650 million mail pieces annually. GDS supports internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services. GDS produces a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.

Job Responsibilities :

• Operating a manual folding machine
• Boxing and preparing bulk statements (i.e. 500+ pages) for shipping
• Transporting completed trays and / or pallets of work to mailroom
• Filing checks and check images into check trays and transporting them as necessary
• Lifting and transporting work supplies as necessary (trays, pallets, boxes of envelopes, carts of printed statements / letters, etc.)
• Researching and correcting errors
• Applying Standard Operating Procedures (SOPs)
• Meeting productivity and quality standards as defined by the department
• Prioritizing work and managing time to meet SLA deadlines
• Performing other related duties as assigned
• Cross-training in other functional areas when needed

Required Qualifications, Capabilities, and Skills :

Additional Information :