Branch Operations Leader What The Role Is
As a Branch Operations Leader you will provide a differentiated customer experience while performing and supervising a variety of financial transactions based on the customers' needs. Leadership skills are paramount while you assist other teammates with moreplex tasks like directing the operational, risk andpliance priorities for the bank branch. This position is also responsible for deepening and expanding customer relationships by identifying needs and rmending potential solutions..
How You Will Make an Impact
- Lead the daily, weekly and monthly operational reconciliation and is the main contact person for internal audit adherence and tasks.
- Orchestrate the transactional duties and cash balancing needs of the bank branch, including management of branch currency needs.
- Supervise tellers when applicable.
- Provide training and mentorship for new tellers and personal bankers for transactional duties.
- Cash handling and adherence to proper balancing procedures with a high degree of accuracy.
- Superbmunication and service skills to engage with customers about their financial needs and connecting products and services with those needs..
- Actively participate in the referral, sales and needs discovery process with customers and prospects.
- Educate customers on other bank channels including online and mobile banking, interactive (Video) tellers and full-service ATMs that provide convenience and value to customers.
- Review and maintain knowledge of products, fees, policies and current offers to assist customers with consumer or business product suggestions.
- Demonstratepliance with all bank regulations that apply to your position and stay current on regulation changes including Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position.
- Create a positive impact within themunities you serve by investing time inmunity Reinvestment Act (CRA) activities and financial literacy initiatives.
Who You Are
High school diploma or equivalent required; college coursework preferred.1-year cash handling experience in a banking or retail environment preferred.Excellent written and verbalmunication skills with the ability to solve problems and nurture client relationships even in contentious situations.Ability to lift up to twenty-five (25) pounds.The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Cadence Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Cadence Bank is an affirmative action / equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Job ID BRANC004069