Teller

Teller Position

What We Can Offer You : Career Growth promotional opportunities Incentive program based on performance Paid Time Off (PTO) Paid Holidays for Full Time / Part Time Employees Health, Dental, Vision 401k match and Life Insurance Employee Assistance Program Tuition Assistance Program (Full Time) Financial Coaching and Benefit Guidance Floating Cultural Holiday Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services) Retirement Plan

The Teller is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker-readiness, processing all transactions accurately and efficiently, contributing to the prescribed customer experience levels, maintaining disciplined operational objectives; all while striving for excellence in the execution of the mentioned areas. This position's work schedule involves occasional evenings / Saturdays, temporarily working at other assigned banking center locations based on staffing needs.

Position Responsibilities

Customer Experience :

• Introduce and refer customers to the platform through routine interactions
• Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc.
• Perform routine customer requests.
• Must successfully complete Comerica's Teller Training Program.
• Follow company policies and procedures, regulations and security procedures, and complete necessary documents.
• Use the provided electronics to document all transactions during their shift.
• Reconcile all transactions during and at the end of their shift.
• Maintains customer confidence and protects bank operations by keeping information confidential.
• Resolve basic customer complaints.
• Impact the customer experience following defined customer experience guidelines and other customer experience behaviors and feedback as needed.

Marketing Activities :

Operational Risk :

Partnership :

Qualifications

Position Qualifications :

Preferred Qualifications :

About Comerica

We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.

Comerica Incorporated (NYSE : CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico. Comerica is proud to be an Equal Opportunity Employer-disability / veteran.