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House Attendant
House AttendantHighgate Hotels • Boston, MA, US
House Attendant

House Attendant

Highgate Hotels • Boston, MA, US
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House Attendant

Step into the future of hospitality at The Atlas Hotel.

The Atlas, Boston's first-of-its-kind hotel, is where local connection meets global inspiration and hospitality intersects with thought leadership.

Join us at the ground floor of this brand-new hotel opening and help craft unforgettable moments at the intersection of research, hospitality, and inspirationwhere every day is a first.

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He / she is also responsible for delivering items to guestrooms (express checkout, newspapers property specific, etc.).

Responsibilities

  • Buff marble floors daily according to hotel standards.
  • Shampoo carpets in the public areas according to hotel standards.
  • Shampoo furniture as needed.
  • Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
  • Handle items for "Lost and Found" according to hotel standards.
  • Clean guestrooms as needed.
  • Have knowledge of and assist in all emergency procedures.
  • Maintain hotel equipment in proper working order.
  • Maintain storage of hotel equipment in proper area.
  • Complete special projects as assigned by the Housekeeping Manager.
  • Ensure overall guest satisfaction.

Qualifications

  • High School diploma or equivalent and / or experience in a hotel or a related field preferred.
  • Must be able to exert up to 100 pounds of force occasionally, and / or 50 pounds of force frequently and / or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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    House Attendant • Boston, MA, US

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