Collections Analyst

Collections Analyst

The Collections Analyst I is responsible for the efficient, effective, and timely collection of outstanding customer balances through professional written and oral communication. This position requires an individual who can successfully manage a large portfolio of local accounts for an assigned territory. The Collections Analyst I will work closely with the deductions and cash applications teams to ensure the proper resolution of customer disputes along with the accurate application of payments. They will foster strong relationships with our sales and administrative organization for their assigned customer portfolio. The ideal candidate for this position will have a background in collections, recent demonstrable experience with SAP along with experience working within the beverage industry.

Essential Duties & Responsibilities

• Prioritize daily collection calls and activities for assigned customer portfolio to ensure that collections goals are obtained
• Analyze customer balances, payment history and ability to pay to determine collectability of outstanding receivable balances or escalation of payment issues
• Partner with all areas of accounts receivable to ensure outstanding customer balances are researched, collected and properly applied
• Complete customer reconciliations as necessary in the collections process
• Document collections efforts with clear and concise notes
• Strong communication with sales centers regarding customer balances, account risks, NSF payments, and disputes
• Perform additional accounts receivable responsibilities as requested by leadership

Job Requirements

Benefits & Perks : 401K with Company Match, Health Insurance, Life Insurance, Paid Time Off, Employee Referral Bonuses, Fitness Reimbursements, Tuition Reimbursement, Employee Discounts, Scholarship Opportunities, and so much more!

About Coke Northeast : At Coca-Cola Beverages Northeast, we start with great people and great brands, in that order. We unite around a winning workplace culture that respects all people, promotes inclusion, and inspires achievement. From the leadership team to all 3,400 of our associates in our 29 locations, we strive every day to bring our mission, vision, and values to life in the Northeast.