Data Center Business Operations & New Demand Manager

Manager Of Operations & New Dc Demand

Lambda, the superintelligence cloud, builds gigawatt-scale AI factories for training and inference. Lambda's mission is to make compute as ubiquitous as electricity and give every person access to artificial intelligence. One person, one GPU.

If you'd like to build the world's best deep learning cloud, join us.

What You'll Do

As the Manager of Operations & New DC Demand, you will lead the team responsible for managing all business operational aspects of new data center leases, ensuring they progress smoothly and risks are mitigated. You will partner with DC Account Managers, Finance, Supplier Management, and the DC Infrastructure Engineering (DCIE) team to coordinate and support the delivery of all business support aspects.

You will :

• Lead, mentor, and grow the Data Center Business Services, Operations & New Demand team, setting priorities, providing guidance, and driving a high-performing culture.
• Manage all work through the ticketing system (e.g., Jira), prioritizing, assigning, and shifting work across the team to ensure timely delivery and visibility into volumes.
• Monitor team performance and review work proactively, solving problems when tasks are new, complex, or prone to error.
• Support the team in managing challenging stakeholders who do not submit tickets cleanly or create delays, ensuring escalation paths and resolution processes prevent project risks.
• Partner with Finance on BOMs for new leases, preparing Board of Director (BOD) decks, write-ups, and supporting executive decision-making.
• Ensure all lease-related documents are signed and tracked in a single source, maintaining a comprehensive and auditable repository.
• Collaborate with SAMs, AP, Finance, and internal stakeholders to ensure operational processes are aligned and executed without gaps that could delay a site or risk losing it.
• Partner with the DCIE / construction team to ensure fit-out orders are reviewed, approved, and signed, with all necessary support from the Operations & New Demand team completed to prevent delays in the build.
• Develop and maintain operational playbooks, standard operating procedures, and dashboards to standardize processes, monitor demand versus capacity, and drive scalable execution.
• Serve as the escalation point for operational challenges, delays, or risks, ensuring continuous improvement across the team.

About You

Preferred Qualifications

Salary Range Information

The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

About Lambda

A Final Note : You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.

Equal Opportunity Employer

Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.