The Receptionist at our Wellness Spa is the first point of contact for our clients, embodying our commitment to excellence in service and customer care. The role involves managing front desk activities, including greeting clients, scheduling appointments, handling incoming calls, checking out clients, opening and closing spa duties, maintaining spa, updating records and more. The Receptionist is essential in facilitating a smooth operation of our spa by supporting our team of providers, providing clients with a welcoming and organized environment, and ensuring efficient administrative workflow.
This position requires excellent interpersonal skills, strong organizational abilities, and a dedicated approach to providing high-quality service.
This is a quick hire, serious, experience required position.
As a Wellness Spa Receptionist, you will serve as the first point of contact for our clients, playing a critical role in setting the tone for the entire spa experience. Your primary responsibilities will include greeting clients, scheduling appointments, managing communications, and performing administrative tasks to support our providers.
Key Responsibilities :
Managing of appointments in person or over the phone, following up with clients, answering phones, customer service, greet, check in clients with a positive, helpful attitude, maintaining of the spa, check out clients and close out sales of products, packages and memberships.
Attend to all clients in a professional manner and assist with a variety of administrative tasks and weekly events.
Requirements :
High School diploma or Associate degree
Prior experience as a receptionist is REQUIRED.
Consistent, professional dress and manner.
Excellent written and verbal communication skills.
Competency in Microsoft applications including Microsoft Office, Word, Excel, Outlook, Canva, Mind and Body.
Good time management skills.
Able to contribute positively as part of a team, helping out with various tasks as required.
Benefits :Health insurance and 401k
Opportunities for professional development.
How to Apply :
Interested candidates should submit a resume and a cover letter outlining their qualifications and experience to :
info@skinandwellnesscentre.com
Salary range :
$19-$22 per hour (must have previous front desk experience)
Job Type : Full-time
Benefits :Experience :
Shift availability :
Ability to Commute :
Ability to Relocate :
Work Location : In person
Spa Receptionist • Falls Church, VA, US