Alterations Manager Scottsdale

Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers associates brand partners and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.

Your Role

As an Alterations Manager you are responsible for customer service associate development and product knowledge. You will develop of the skills of the alterations associates and manage the Tailor Shop in the store. You will work on-site and report to the Senior Operations Manager.

What Youll Do

• Ensure alterations customers receive a consistently superior shopping experience and receive high-quality alterations within the stated time frame
• Supervise the duties of all alterations associates
• Assist alterations department by sewing steaming pressing and spot cleaning merchandise as needed
• Ensure fitting and sewing are performed to Neiman Marcus standards
• Allocate the garments on the work line to the alterations specialists as needed to maintain maximum productivity
• Ensure new alterations specialists are trained to Neiman Marcus techniques and standards
• Support the education of the consultants and management in garment fit (silhouette training) and proper selection steaming pressing and spot cleaning
• Generate alterations revenue by scheduling appointments to meet sales goals Ensure all alterations policies and procedures are followed including the Neiman Marcus price lists for all alterations.
• Ensure all administrative duties are executed in a timely manner including the completion and submission of required paperwork

What You Bring

Inclusive Benefits

We offer an inclusive and comprehensive range of benefits to our valued associates including :

Medical Dental Vision Benefits

Disability Benefits

Paid Parental Leave Paid Family Leave and Adoption Support

Paid Time Off

Retirement Savings Plan (401K) and Life Insurance

Financial Solutions

NMG Associates Core Discount of 30%

Personal and Professional Development Opportunities

For more information please click Our Benefits section on our career site or reference the link here : Neiman Marcus Group

Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded female-majority organization that outpaces the U.S. population in racial and ethnic diversity our people are at the heart of our progress and we take great care to protect and empower them.

We are committed to equal employment opportunity regardless of race color religion sex pregnancy sexual orientation gender identity and / or expression marital status age national origin disability genetic information veteran status or any other status protected by federal state or local law.

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation please email us at

Required Experience :

Manager

Key Skills

Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management

Employment Type : Full Time

Experience : years

Vacancy : 1