Adaptive Fitness Coach NS

Description

Position Summary :

Adaptive Fitness Coach Program Coordinator-Adaptive Fitness Part-Time : Non-Exempt The Adaptive Fitness Coach, reporting to the Program Coordinator of Adaptive Fitness, will provide one on one support to our members in the Adaptive Fitness Program. This program targets individuals with severe spinal cord injury or neuro trauma, focusing on structured exercise routines with adaptive fitness equipment. Responsibilities include working one on one with our clients at the Oak Square location in Brighton, supporting scheduling of client’s day to day, and keeping detailed records of performance for everyone. They'll tailor safe, effective regimens for each member and provide high quality engagement to ensure smooth integration into our fitness facilities.

Key Responsibilities

Key Functions / Responsibilities :

In accordance with the policies, by-laws and constitution of the YMCA of Greater Boston, the Adaptive Fitness Coach will support the successful execution of the YMCA of Greater Boston’s strategic imperatives to be a charity, partner, and employer of choice for years to come. The Adaptive Fitness coach will create a transformative Y Experience that builds loyal members, energizes employees and volunteers, inspires donors and stimulates growth and innovation. The Adaptive Fitness Coach will drive success in the following areas of responsibility to support a strong Y Experience :

• Performance Achievement : Accountable for the program's performance through high engagement with each member as they come into the facility. Accountable for detailed records of each client to ensure a safe and effective fitness experience.
• Customer Service and Experience Create a welcoming environment for members, guiding them through the program and integrating them into our fitness floors.
• Direct Service Primary job responsibility to engage with members through the program sites. Assist Program Coordinator in building out exercise routines for each participant and ensure compliance and support for everyone. Building connections and communities to increase member retention and engagement
• Customer Service and Experience –Respond immediately to member feedback and any center concerns.
• Operational Effectiveness Ensures YMCA of Greater Boston’s standards of excellence around cleanliness and safety are met. Communicate and elevate any safety concerns, facility or equipment maintenance issues to appropriate team members.
• Member Engagement – Utilizes Appointment King to schedule individuals for sessions and ensure they are cared for and supported on each visit. Candidate is willing to adjust to additional scheduling platforms to support members in the program.
• Collaboration Work in a collaborative manner with other departments and Center leadership.

Skills, Knowledge & Expertise

Education / Experience :

Skills and Competencies :

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Work Environment / Schedule :

The YMCA of Greater Boston is the largest social services provider in Massachusetts.  Through our network of facilities and program sites, the YMCA provides health and wellness programming, child care, summer camp, youth sports, and teen leadership programs, as well as work-force development and community outreach.

The YMCA of Greater Boston is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.