IT Services Specialist

Overview

Employment Type : Full Time

On-Site Position

Benefits : M / D / V, Life Ins., 401(k), PTO, Paid Holidays

Location : Norfolk, Virginia

JOB SCOPE :

The US Oncology Network is a group of community-based healthcare centers that provide, diagnose, treat, and manage an individual. Under general direction, provides on-site service and support to ensure efficient, appropriate maintenance and administration of companys client server system within an assigned practice. The ideal candidate will be able to :

• Daily on-site presence and travel to multiple clinic locations to provide IT support to oncology practice staff and physicians
• Demonstrate an elevated level of technical understanding and skill set to support and train users across the wide range of Information Technology systems including but not limited to :
• IT Hardware
• IT Infrastructure (Servers, Networking, Telephony Systems)
• General system software (Microsoft Office 365 Applications)
• Windows Client and Server Operating Systems
• Specialty Medical Applications (EMR, Practice Management and Treatment Delivery Systems)
• Possess excellent problem-solving skills and strong attention to detail
• Participate in needs assessments, product evaluations, security administration, implementation planning, conversion planning and verification, testing, troubleshooting, and training
• Support and adhere to the US Oncology Compliance Program, including the Code of Ethics and Business Standards
• Maintain sensitivity to communications, accuracy of work, timeliness, and professionalism
• Demonstrate patience, tolerance, and adaptability in all support responsibilities with users with a wide range of technical skill levels
• Possess exceptional interpersonal skills, including strong oral and written communication skills

ESSENTIAL DUTIES AND RESPONSIBILITIES

Qualifications

MINIMUM QUALIFICATIONS :

Required :

Preferred :

General understanding and support of a Network and Connectivity

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

Work Environment

The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology / hematology clinic environment. Work will involve in-person interaction with co-workers and management and / or clients. Travel to office sites may be required.

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