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Field Specialist

Field Specialist

BrightStar CareSpanish Fort, AL, US
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Job Description

Job Description

As a Hybrid Field Specialist , you’ll serve as a key member of the BrightStar Care team—offering compassionate, hands-on care in clients' homes while also supporting our office operations. You’ll provide short-notice care coverage, help onboard new clients, and assist with administrative and customer service functions in the office.

This is a dynamic, multi-faceted position perfect for an experienced caregiver with excellent communication skills who thrives in both clinical and administrative settings.

Join the BrightStar Care Team – and Receive a Welcome Gift!

All new hires receive a special welcome gift during orientation. It’s just one of the ways we show our appreciation and excitement for having you as part of the BrightStar Care family!

Why BrightStar Care?

  • Weekly Pay with direct deposit or debit card
  • Flexible Scheduling including weekends and evenings
  • Rewards and Recognition Programs
  • Career Growth : Continuing education
  • 401K with employer match
  • Medical, Dental, & Vision options

Are you ready to put your heart and hands to work by providing everyday services that help clients remain happy and healthy in their own home or preferred care environment? Apply today for the Field Specialist position in Spanish Fort, AL! Responsibilities What You’ll Do :

In the Field :

  • Provide high-quality personal care services, including :

    • Bathing, grooming, dressing, feeding, toileting, and mobility support

  • Taking vital signs and documenting condition changes
  • Assisting with medication reminders and household tasks
  • Accept short-notice shifts and fill in for call-outs or vacations
  • Support new client start-of-care visits and caregiver introductions
  • Assist with caregiver onboarding and training
  • Travel throughout the service area with flexibility in shift assignments

    • In the Office :

  • Assist with caregiver onboarding and training
  • Support scheduling, phone coverage, and customer service
  • Help maintain organized client records and documentation
  • Contribute to a welcoming and efficient office environment
  • Additional administrative duties that may be arise

    • On-Call Support (as needed) :

  • Participate in after-hours rotation to support scheduling and client needs
  • Relay urgent matters to clinical and operational leadership
  • Assignment field & office demands may fluctuate based on business needs.
  • May require Holiday / Weekend assignments as needed. Required Skills Education & Experience :
  • High school diploma or equivalent required
  • Caregiving experience in home health, medical setting, or personal care strongly preferred
  • Customer Service experience

    • Skills & Qualifications :

  • Current CPR certification and TB test (as applicable)
  • Reliable, insured transportation and willingness to travel
  • Strong communication and customer service skills
  • Comfort in both caregiving and administrative responsibilities
  • Ability to maintain HIPAA confidentiality and act with professionalism
  • Proficiency with basic technology (email, scheduling systems, documentation)

    • BrightStar Care is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster : http : / / www.dol.gov / ofccp / regs / compliance / posters / pdf / eeopost.pdf

    BrightStar Care is committed to diversity and values the ways in which we are different.

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    Field Specialist • Spanish Fort, AL, US