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Research Technology and Data Analyst

Research Technology and Data Analyst

Georgia Southern UniversitySavannah
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Job Summary

The Research Technology and Data Analyst will support both data analysis and the management of research technology systems within the Office of Research and Economic Development (ORED). This position will assist with data collection, curation, analysis, visualization, and routine reporting. The role will also explore and integrate AI and workflow management tools to improve data workflows, automate routine tasks, and enhance overall operational efficiency. In addition, the individual will serve as the internal expert for several core research administration platforms currently including Smartsheet, InfoReady, Kuali, Qualtrics, as well as updating and maintaining the research activity dashboards. The individual will be responsible for learning, configuring, maintaining, and optimizing these platforms to meet evolving office needs. While various team members may initiate or manage content in these systems, this position will serve as the primary resource for troubleshooting, maintenance and support, setup, and cross-platform integration. The position reports to the Associate Vice President for Research and works closely with multiple units across the ORED and academic departments throughout the University, offering high-quality support through personal engagement, email, and phone communication.

Responsibilities

  • Identify, implement, and integrate AI tools to streamline ORED processes, enhance workflow efficiency, and support data-driven decision-making across all areas of responsibility
  • Configure, maintain, and troubleshoot technology platforms and workflows as needed to meet internal operational and reporting needs
  • Provide user training and support for faculty and staff engaging with these systems, ensuring consistent and effective use across the research enterprise
  • Provide data and systems support critical to strategic decision-making in the university's research enterprise
  • Extract, compile, and manage data from multiple systems using third-party reporting tools, Excel, and built-in platform exports
  • Filter, clean, and validate data to ensure accuracy and integrity of reports and dashboards
  • Prepare and maintain datasets; analyze and interpret data; and develop reports tailored to specific stakeholder audiences
  • Design and implement data collection methods and analysis strategies to improve statistical efficiency and data quality
  • Create and deliver data visualizations and dashboards that support informed decision-making
  • Coordinate and manage internal research funding competitions using third-party platforms, ensuring smooth application intake, reviewer access, and reporting workflows
  • Serve as the office expert and primary support contact for research-related software systems, including Smartsheet, InfoReady, Kuali, Qualtrics, and the ORED dashboard

Required Qualifications

Educational Requirements

  • Bachelor's degree

    • Required Experience

  • One (1) or more years of related work experience in data analysis, information systems, or research support

    • Preferred Qualifications

    Preferred Educational Qualifications

  • Master's degree in a relevant field (e.g., Data Science, Information Systems, Public Administration, Research Administration)

    • Preferred Experience

  • Three (3) or more years of progressively responsible experience in data analysis and / or research systems management, preferably in a higher education or research environment

    • Proposed Salary

    26.50 - $31.25 per hour

    Required Documents to Attach

  • Resume
  • Cover Letter
  • Two (2) Professional References

    • Knowledge, Skills, & Abilities

    ABILITIES

  • Consistently exhibit engaging customer service
  • Ability to support various constituencies served by the University
  • Proven proficiency with computers including Microsoft Office, Google, and / or applications as required for specific position
  • Proficiency in IT systems, data management, and problem-solving in a fast-paced, evolving environment
  • Ability to integrate and apply AI tools to enhance data processing, automation, reporting, or decision support

    • KNOWLEDGE

  • Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
  • Familiarity with or willingness to learn research administration platforms (e.g., Kuali, InfoReady, Smartsheet, Qualtrics); ability to adapt quickly to new tools
  • Solid understanding of data sources, storage architecture, and cross-platform data flows

    • SKILLS

  • Effective communication (verbal and written), organizational and human relations skills
  • Strong attention to detail and analytical skills for drawing accurate insights and conclusions from complex dataset
  • Excellent verbal and written communication skills to effectively translate data and systems information for diverse stakeholders
  • Experience working with relational databases, data visualization tools, and reporting software

    • Apply Before Date

    Open Until Filled

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    Research Analyst • Savannah