Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Green Bay, WI, US
Associate Team Leader

Associate Team Leader

H&R Block • Green Bay, WI, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Sponsored Job

    #47123

    serp_jobs.job_alerts.create_a_job

    Associate Team Leader • Green Bay, WI, US

    Job_description.internal_linking.related_jobs
    Travel CT Tech - $2,746 to $2,946 per week in Wausau, WI

    Travel CT Tech - $2,746 to $2,946 per week in Wausau, WI

    AlliedTravelCareers • Green Bay, Wisconsin, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Ventura MedStaff to find a qualified CT Tech in Wausau, Wisconsin, 54401!.Are you ready to take your Travel career to the next level? See places you have not se...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Earn At Least $1205 For Your First 111 Trips, Guaranteed.

    Earn At Least $1205 For Your First 111 Trips, Guaranteed.

    Uber • Oconto, Wisconsin, United States
    serp_jobs.job_card.full_time +1
    Earn at least $1205 driving with Uber when you complete your first 111 trips in 30 days.Why Uber? Driving is an easy way to boost your income while maintaining the flexibility your schedule require...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel - Cath Lab Tech

    Travel - Cath Lab Tech

    Titan Medical (Nebraska) • De Pere, WI, United States
    serp_jobs.job_card.full_time
    WHEN YOU WORK FOR US, WE WORK FOR YOU.With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service.From the moment you...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Telemedicine Physician

    Telemedicine Physician

    QuickMD • Oconto, WI, United States
    serp_jobs.job_card.full_time
    QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Warehouse Associate

    Warehouse Associate

    Treehouse Foods • Hobart DC, WI, United States of America
    serp_jobs.job_card.full_time
    TreeHouse Foods (NYSE : THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the Un...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CMA / LPN- Family Medicine- Oconto Falls - Oconto Falls, WI

    CMA / LPN- Family Medicine- Oconto Falls - Oconto Falls, WI

    Prevea Health • Oconto Falls, WI, United States
    serp_jobs.job_card.full_time
    Back CMA / LPN- Family Medicine- Oconto Falls #25-500 Oconto Falls, Wisconsin, United States Apply X Facebook LinkedIn Email Copy Location Oconto Falls-094 Description. This position will work 32 hrs ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Community Engagement Associate

    Community Engagement Associate

    WorkMoney • Green Bay, Wisconsin, USA
    serp_jobs.job_card.full_time
    Community Engagement Associate.United States / Wisconsin > 75% travel.Temporary Full-Time Exempt requires U.This is a union position subject to a Collective Bargaining Agreementwith IBEW Local 89...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Lot Associate

    Lot Associate

    Home Depot (Retail) • Green Bay, WI, US
    serp_jobs.job_card.full_time
    Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Full Time (40 Hours) Associate Banker, Ashwaubenon Branch, Green Bay, WI

    Full Time (40 Hours) Associate Banker, Ashwaubenon Branch, Green Bay, WI

    JPMorganChase • Green Bay, Wisconsin, USA
    serp_jobs.job_card.full_time
    At Chase we are passionate about creating memorable experiences for our clients and employees making them feel welcomed valued and understood. We build lasting relationships by doing the right thing...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Counter Sales Associate Green Bay

    Counter Sales Associate Green Bay

    Sonepar • Green Bay, Wisconsin, USA
    serp_jobs.job_card.full_time
    Theres a Place for You at Viking Electric.A career at Viking Electric is more than a job.Youre investing in a brighter more sustainable future together and joining a team that makes a real differen...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Team Member - Server

    Team Member - Server

    Buffalo Wild Wings • Ashwaubenon, WI, US
    serp_jobs.job_card.part_time
    In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of you...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    THERAPY PT

    THERAPY PT

    PRN Healthcare Services • De Pere, WI, United States
    serp_jobs.job_card.full_time
    Wisconsin is a fantastic place to live and work, making it an ideal destination for those exploring travel nurse jobs in Wisconsin. With its scenic landscapes, vibrant cities, and friendly communiti...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    1011-General Labor

    1011-General Labor

    TreeHouse Foods • Green Bay, Wisconsin, USA
    serp_jobs.job_card.full_time +1
    TreeHouse Foods (NYSE : THS) is a leading manufacturer of private label packaged foods and beverages operating a network of over 20 production facilities and several corporate offices across the Uni...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Clinic RN | Team Facilitator - Oconto & Peshtigo Clinics

    Clinic RN | Team Facilitator - Oconto & Peshtigo Clinics

    BELLIN • Oconto, WI, United States
    serp_jobs.job_card.full_time
    This position is supporting the Oconto and Peshtigo Clinics and would entail traveling to both locations throughout the week. Work Schedule : Days, Monday - Friday.Want to learn more : Chat with Sunsh...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Donor Recruitment Associate

    Donor Recruitment Associate

    American Red Cross • Green Bay, WI, United States
    serp_jobs.job_card.full_time
    Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Oconto Falls, Wisconsin, US
    serp_jobs.job_card.full_time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    LPN Private Duty

    LPN Private Duty

    LHC Group • Oconto Falls, WI, United States
    serp_jobs.job_card.full_time +1
    We have PRN, part-time, and full-time opportunities.LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it : for the whole patient, th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Licensed Practical Nurses Needed in Oconto Falls, WI

    Licensed Practical Nurses Needed in Oconto Falls, WI

    gpac • Oconto Falls, WI, United States
    serp_jobs.job_card.full_time +1
    Licensed Practical Nurse in Wisconsin.Come join our team and start making a difference!.We are looking for a full time AM and part time PM shift LPN! This is the perfect position for someone who lo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted