Customer Service Representative - Temporary

Customer Service Representative

PrideStaff, a national staffing company, is seeking an enthusiastic Customer Service Representative to work with our clients. The Customer Service Representative will work in a call center environment and will make inbound as well as outbound calls to customers. This is a temporary leave coverage until 07 / 29 / 25.

Schedule : Monday - Friday 9am - 6pm or 9 : 30am-6 : 30pm. Occasional Saturdays if needed.

Pay Rate : $17.00 Per Hour.

Job Responsibilities : As a Customer Service Representative, you will be responsible for taking inbound calls from customers regarding products and service as well as provide general information regarding questions / issues. Responsibilities for the Customer Service Representative may include :

• Answering inbound calls from customers in a professional manner
• Researching information using multiple resources and routing calls to the appropriate resource
• Providing customers with product and service information and resolving customer concerns and complaints
• Entering customer information in the system and identifying and escalating priority issues
• Completing call logs and producing call reports
• Providing follow-up customer calls when necessary

Job Requirements :

Benefits : At PrideStaff, we recognize and appreciate our team members hard work and enthusiasm! Therefore, we are proud to offer the Customer Service Representative a comprehensive benefits package! Benefits available to the Customer Service Representative include :

Compensation / Pay Rate (Up to) : $16.50 - $17.00