Receptionist - State Farm Agent Team Member

Benefits :

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

ABOUT OUR AGENCY :

Our agency officially opened its doors in 2023, and I’ve proudly been part of the State Farm family since 2019. We’re a growing team of five — myself and four dedicated team members — who share a common goal of serving our community while continually improving both personally and professionally.

I’m originally from Alabama and a graduate of Troy University. I’m married and have one wonderful daughter, and we’re proud to now call Charleston home. Giving back is an important part of who we are — our office regularly hosts blood drives, toy drives, and other local initiatives to support those in need.

We offer flexible scheduling, leadership and business training, and goal-based promotions with incentive opportunities. Our culture is built around positivity, growth, and teamwork. We’re looking for individuals who share our passion for helping others, value integrity, and are excited about developing both their career and their character along the way.

ROLE DESCRIPTION :

Perry Metzler - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES :

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS :

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.