Cashier / Receptionist

Central Jeep Chrysler Dodge Ram of Norwood has achieved the highest level of Customer Experience recognition through their people, facility, processes, customer metrics and training! If you’re looking for an opportunity to be appreciated and involved in your career, your search is complete.

We have a great history of providing excellent career opportunities for sharp, energetic people.

What We Offer

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Health and wellness

Flexible Work Schedule- no Sundays or nights

Discounts on products and services

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and / or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Maintain Service files in a timely manner
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications