Residential Coordinator Bristol Hotel (JR 5364)

JR 5364

Residential Coordinator

San Jose CA 95124

Salary : $26.73 to $31.68 per hour

Pay Frequency : 24 Pay Periods Per Year

Full Time

Non-Exempt

Driving Required

Work Schedules are either 7am to 330pm or 1pm to 930pm

Lower end of the pay range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of the pay range will apply to seasoned candidates with considerable years of relevant experience.

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Interim Housing Services team as the Residential Coordinator at the Bristol Hotel office.

ABOUT PATH

Since its foundation in 1984 PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California connecting our clients to a comprehensive continuum of homelessness prevention street outreach employment preparation and placement assistance individualized case management supportive services interim housing and permanent supportive housing.

ABOUT THE JOB

As part of the Interim Housing Services team the Residential Coordinator is responsible for the safety and basic needs of interim housing guests during their stay. The Residential Coordinator provides care and assistance to guests while exemplifying and promoting the established interim housing guidelines to ensure a safe and stable environment for all. The Residential Coordinator also assists with various tasks and duties that support the operation of the interim housing site. This includes but is not limited to assisting with meal preparation answering phones and assisting with general facility needs as they arise.

Position Responsibilities include :

• Complete progress notes on every face-to-face / telephone contact with participants or collateral contact by the end of each shift.
• Provide facility tours to guests and new program participants.
• Provide support to the case managers and program participants to support guest goals as established in individualized service plans.
• Monitor and maintain the interim housing floors to ensure a hospitable and inclusive environment. This may include keeping program participant space organized and clean providing hygiene needs etc.
• Work in collaboration with the case management and operations team to ensure that the facility is clean and safe for all.
• Provide crisis intervention services focused on enhancing the participants ability to independently problem solve use effective coping skills and manage own care.
• Use evidence-based practices in service delivery such as intensive case management Motivational Interviewing and Harm Reduction.
• Utilize lived experience to cultivate strong rapport and engagement in services.
• Provide interim housing guests with information referrals linkages and advocacy for identified needs as much as possible.
• Creatively use and develop community resources to broker and link participants to services.
• Promote and follow the established values guidelines and rules of the interim housing setting.
• Monitor phone lines and respond to any inquiries.
• Provide a high-quality customer service environment for all participants.

WHAT YOU BRING

Were looking for candidates with :

MINIMUM QUALIFICATIONS

MANDATORY REQUIREMENTS

Regardless of qualifications candidates must :

Tuberculosis Test

DRIVING

Driving is an essential function of this position. To meet the employment requirements for this role all candidates must :

Required Experience :

IC

Key Skills

Accounts Receivable,Customer Service,Accounting & Finance,Financial Situation,Custtomer Relationship,Product Knowledge,Communication,Customer Accounts,Financial Risk Assessment,Financial Risk Analysis,Risk Control,Payment Method,Financial statement,Business Relationships,Accounts Payable

Employment Type : Hourly

Experience : years

Vacancy : 1

Hourly Salary Salary : 26 - 31