flex Senior Manager Loyalty Program Risk

Description

JOB SUMMARY

Reporting to the Sr. Director Loyalty Program Risk the Senior Manager will serve as a leader within the broader Loyalty Program Risk team which is tasked with ensuring the integrity of the Loyalty and Gift Card programs and mitigation of financial fraud risks. This role manages risk mitigation perspective processes and protocols incorporating anomalous activity detection trend identification monitoring reporting and remediation on internal and external Loyalty. This role requires pro-active partnership with leaders worldwide across various Marriott disciplines (Internal Audit Legal Risk Management CEC Operations Finance GT) and with the growing list of external partners including airlines bank partners and online commerce.

The Senior Manager will serve as a subject matter expert on fraud risks and best practices. This role will manage initiative projects and workstreams as well as take responsibility for developing and managing data sets and reporting we well as provide proactive support to compile analyze and translate data into actionable information. The Senior Manager will work closely with Sr. Director and other team leaders to develop the fraud / risk perspective for new and evolving programs and projects and will be a key liaison for the Loyalty Business. The Senior Manager will own processes protocols and SOPs and provide leadership for the broader global Program Risk team. Role will partner to support evolution of regulatory requirements and systematic risk decisioning.

Role must be adept at tapping diverse sources of information identifying opportunities anticipating challenges managing multiple workstreams and devising and executing strategies to deliver against current and future Loyalty program priorities thereby strengthening competitive advantage through excellence in effective risk assessment and establishment of mitigating controls.

CANDIDATE PROFILE

• Education and Experience Required Bachelors Degree in Accounting Finance or business- related field 6 years of experience in finance risk management and / or fraud mitigation in a global organization
• Experience in a management role; demonstrated success leading and developing a strong organization and workforce in a complex service-intensive deadline-driven environment.
• Demonstrated ability to lead and manage business initiatives and change leveraging strong data analysis skills including querying and manipulating large data sets using tools such as Microsoft Excel and Access (pivot tables modeling etc.).
• Preferred Lodging / hospitality industry experience strongly preferred; knowledge of loyalty program strongly preferred.
• Visualization and dashboarding experience using Tableau of Power BI. Knowledge of Marriott specific accounting and finance processes and systems.

CORE WORK ACTIVITIES

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience :

Senior Manager

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1