System Designer

Job Title : System Designer

Location : Grand Rapids, MI, USA

Salary : 80-120,000.00

Position Type : Full Time (Permanent hire)

Industry : Audio Visual

The System Designer is an integral member of the team, responsible for leading the AVL design process while collaborating closely with the broader design and sales teams. This role involves participating in client meetings and site surveys (billable and speculative), crafting comprehensive system designs, and supporting system integration from concept to completion.

Core Responsibilities

Attend external meetings and conduct needs analyses as requested.

Capture the clients vision and translate it into a comprehensive AVL system design.

Design complete audio, video, and lighting (AVL) systems with a high degree of accuracy and integrity.

Assist in managing internal and external communications.

Create and maintain detailed design documentation, including :

Quotes and budgets

Full-scale plans

One-line drawings

Renderings and system sketches

Scope of work and project narratives

Communication documents, proposals, and project reports

Research, schedule, and conduct customer training sessions.

Support the drawing and CAD processes.

Assist with system programming and commissioning.

Work with the sales team to maintain positive client relationships, address complaints, suggest improvements, and provide timely solutions.

Help manage and maintain company assets, including equipment and facilities.

Uphold safety protocols and policies per the safety manual.

Participate in professional development and stay current with industry trends and technologies.

Support contract fulfillment, service needs, and general operational duties.

Follow and enforce all company policies and procedures.

Qualifications

Bachelors Degree or equivalent professional experience

Minimum 5 years of experience in AVL system design or related field

In-depth knowledge of the AVL industry and current technologies

Ability to independently design and manage AVL projects

Experience working in a small business environment and across multiple markets, including :

Houses of Worship

Bars, Restaurants, and Clubs

Educational Institutions

Corporate / Commercial Spaces

Entertainment Venues

Technical Skills

Proficient in Vectorworks

Familiarity with Q-SYS or similar DSP platforms

Mac and Windows OS proficiency

Adobe Photoshop, Illustrator, and SketchUp

Strong collaborative and adaptive communication skills across various platforms

Other Requirements

Willingness to travel, including evenings, weekends, and holidays as needed

Maintain active certifications, licenses, and relevant training

Positive and proactive attitude