Patient Billing / Services Representative II - Program in Occupational Therapy

Scheduled Hours

40

Position Summary

Registers and schedules patients for Occupational Therapy Services at our busy Milliken Hand Rehabilitation Center located at the Center for Advance Medicine in the Central West End. May also cover for clinic located in Chesterfield. Performs check in and check out. Collects co-pays for visits, collaborates with providers, schedules follow up visits per plan of care. This position works 10 hour shifts, 4 days per week.

Job Description

Primary Duties & Responsibilities :

• Obtains insurance information from patients and counsels alternative ways for financial assistance.
• Registers all new patients and assists with form completion.
• Reviews schedule for new patients and makes updates when necessary.
• Calls patients with appointment time reminders; obtains insurance information and referral forms
• Assists staff with sending out reminder cards and other scheduling duties.
• Performs other duties as assigned.

Working Conditions :

Job Location / Working Conditions

Physical Effort

Equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education :

High school diploma or equivalent high school certification or combination of education and / or experience.

Certifications :

The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role.

Basic Life Support - American Heart Association, Basic Life Support - American Red Cross

Work Experience :

Billing Systems And Third-Party Claims And / Or Medical Office Setting, Related Customer Service (3 Years)

Skills : Not Applicable

Driver's License :

A driver's license is not required for this position.

More About This Job

Required Qualifications :

Preferred Qualifications

Education :

No additional education beyond what is stated in the Required Qualifications section.

Certifications :

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience :

No additional work experience beyond what is stated in the Required Qualifications section.

Skills : Not Applicable

Grade

C06-H

Salary Range

$17.34 - $25.40 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure / certification verification, physical examination, certain vaccinations and / or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

Wellness

Family

For policies, detailed benefits, and eligibility, please visit : https : / / hr.wustl.edu / benefits /

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.